Thanks for the advice. When I tried putting in the flight numbers that I had for my reservation, outbound and destination flights are completely different. Don't even come close. I tried entering my record locator number, and it just states the flight has been cancelled. I was told by several different agents that they have a record on their end to see all of the different schedule changes that were made and that the flights they had us on weren't even possible as the connections left before we even arrived. Not to worry..but that doesn't make me feel any better and it won't until I see the refund on my credit card. I'm just mad at myself for not printing it out before the agent canceled the flights. Time will tell. I just hope they don't try to give me vouchers instead of a cash refund.