SandS; there was no luck involved-it took a total of 15 minutes and later in the day they emailed me-JOHN HILL
Your refund is complete
Ticket number: 0010651325234 Record locator: WDRVUT The emailed continued it would take 7-10 days to be credited to my credit card account. I also filed on line with Allianz Insurance to recover $126.70 that I spent for trip insurance.