This will be year 6 for us with Sunsail (both Moorings and Sunsail are owned by KKR and share same base / staff etc in BVI). I'm pretty sure the only reason they didn't merge the brands under the previous owners TUI is that Sunsail had great traction in the UK and Moorings similarly in the US.

Every year we look at other companies...every year we come back to Sunsail. If it ain't broke...

Never had any issues, have been upgraded to new boats almost every year. Huge fleet so would expect that if something went wrong on the previous charter they have more flexibility to get you an alternative boat.

Had a few service calls (mostly for those horrendous Mapi engines they used to flog to death...since replaced with whole fleet of brand new Yamaha 15hp), always swift and handled well.

Boats have always been spotlessly clean inside and out.

Briefings are basic and fairly useless. Not an issue for us.

Price - very negotiable! Always ended up with a cracking deal.

Bottom line for us...every year has been better than the last and year one was awesome!