Hi Dawn; The German-speaking repeat-customers (Austria, Germany, Switzerland - and I don't know who else) had to apply for the card and as far as I am aware also had to provide copies of their passports as prove that they had been visiting the BVI I think at least 3 times before they were applying for the card. I do assume that the same process will have to be followed for the new cards. If you did not have a passport before 2008 - I would recommend that you look to find another way of proving your previous visits <img src="http://www.traveltalkonline.com/forums/images/graemlins/Grin.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/Grin.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/Grin.gif" alt="" />