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Riteway provisioning more bush league than ever!
#208094
11/04/2019 01:33 PM
11/04/2019 01:33 PM
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Joined: Oct 2009
Posts: 1,681 Memphis, BVI, CT
RatmansWife
OP
Traveler
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OP
Traveler
Joined: Oct 2009
Posts: 1,681
Memphis, BVI, CT
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Their system has never been great, but this is unbelievable. Tried to place an order online, but you can't save shopping cart. Called and was told they knew it was a problem and they were working on it. Really? In 2019, you can't save a shopping cart?
So I download the long form. I am not great with computers, but I can't figure out a way to search for items, like garlic, which isn't on the list. Nor do I see the order total anywhere.
So I call again. No one answers, and the voicemail is full! It's not even high season.
Anyone have any tips for getting this system to work?
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Re: Riteway provisioning more bush league than ever!
[Re: RatmansWife]
#208163
11/04/2019 08:34 PM
11/04/2019 08:34 PM
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Joined: Oct 2009
Posts: 1,681 Memphis, BVI, CT
RatmansWife
OP
Traveler
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OP
Traveler
Joined: Oct 2009
Posts: 1,681
Memphis, BVI, CT
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Thanks, All. I was not logged in, although I likely have an old account. I know what you mean about the substitutions. However, the lady with whom I spoke was very clear that I couldn't save the shopping cart. So I switched to the Excel spreadsheet. I am up against it time wise, as we leave a week from tomorrow.
Bobby's has a much better system, for sure. I may go back there, although I prefer shopping at Riteway in person.
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Re: Riteway provisioning more bush league than ever!
[Re: Breeze]
#208200
11/05/2019 09:25 AM
11/05/2019 09:25 AM
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Joined: Oct 2008
Posts: 5,861 Bradenton, FL
Winterstale
Traveler
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Traveler
Joined: Oct 2008
Posts: 5,861
Bradenton, FL
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Personally, I think you should shop where you like to shop. If you prefer one place for online orders, and a different place for in-person shopping, then just go do that.
I think most folks who have been here on TTOL for USVI and BVI for a while understand that the islands are small places and just like Small Town USA, there is familial overlap among most businesses. Smile and be seen, if folks are going to talk, at least give them a happy face to talk about. Agree ^^^
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Re: Riteway provisioning more bush league than ever!
[Re: RatmansWife]
#208348
11/06/2019 05:48 PM
11/06/2019 05:48 PM
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Joined: Oct 2009
Posts: 1,681 Memphis, BVI, CT
RatmansWife
OP
Traveler
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OP
Traveler
Joined: Oct 2009
Posts: 1,681
Memphis, BVI, CT
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Villa? Not exactly. No a/c, no dishwasher, no dryer, no glass in the windows! Just an unparalleled view and waterfront.
Order has been placed with Bobby's.
Last edited by RatmansWife; 11/06/2019 05:49 PM.
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