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Catco #247857
02/18/2021 05:26 PM
02/18/2021 05:26 PM
Joined: Feb 2007
Posts: 89
Wisconsin
1
1mjk Offline OP
Traveler
1mjk  Offline OP
Traveler
1
Joined: Feb 2007
Posts: 89
Wisconsin
Has anyone cancelled a charter recently with Catco and had any issues getting their deposit back? I had cancelled a charter back in the beginning of December and have had one heck of a time getting my deposit back.


You can't put a price on fun!
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Re: Catco [Re: 1mjk] #247858
02/18/2021 06:23 PM
02/18/2021 06:23 PM
Joined: Apr 2002
Posts: 7,023
GA/NC
GeorgeC1 Offline
Traveler
GeorgeC1  Offline
Traveler
Joined: Apr 2002
Posts: 7,023
GA/NC
Did you comply with the terms of the contract? I suspect most companies are only granting credits for future charters since the BVI is technically open.
G

Re: Catco [Re: GeorgeC1] #247865
02/18/2021 10:10 PM
02/18/2021 10:10 PM
Joined: Feb 2007
Posts: 89
Wisconsin
1
1mjk Offline OP
Traveler
1mjk  Offline OP
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1
Joined: Feb 2007
Posts: 89
Wisconsin
I followed them to a tee! I was emailed a picture of my refund check 5 weeks ago and told "check was in the mail", no check came. Now I am having to pay check cancelation fee and asking to have it sent via UPS on my UPS acct. We will see what happens. Just curious to see if others have had any problems.


You can't put a price on fun!
Re: Catco [Re: 1mjk] #247869
02/19/2021 08:52 AM
02/19/2021 08:52 AM
Joined: Apr 2002
Posts: 7,023
GA/NC
GeorgeC1 Offline
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GeorgeC1  Offline
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Posts: 7,023
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I will say that the USPS has been horrible. I had several small aircraft parts ordered mid Nov that did not arrive until late Dec.
G

Re: Catco [Re: 1mjk] #247879
02/19/2021 11:01 AM
02/19/2021 11:01 AM
Joined: Jul 2020
Posts: 525
Bay Area
H
Husker Offline
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Husker  Offline
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H
Joined: Jul 2020
Posts: 525
Bay Area
I've no experience with Catco, but USPS has done a great job losing things over the last 6 months. We've had several checks lost or delayed including one sent via certified that took 4 months. I've also sent mail to Tortola that never arrived.
H

Re: Catco [Re: 1mjk] #247893
02/19/2021 01:06 PM
02/19/2021 01:06 PM
Joined: Apr 2002
Posts: 7,023
GA/NC
GeorgeC1 Offline
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GeorgeC1  Offline
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Joined: Apr 2002
Posts: 7,023
GA/NC
Given USPS performance recently I would give the benefit of the doubt to CatCo.

Re: Catco [Re: 1mjk] #247919
02/19/2021 07:10 PM
02/19/2021 07:10 PM
Joined: Jul 2008
Posts: 3,003
S
sail445 Offline
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sail445  Offline
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S
Joined: Jul 2008
Posts: 3,003
Originally Posted by 1mjk
I followed them to a tee! I was emailed a picture of my refund check 5 weeks ago and told "check was in the mail", no check came. Now I am having to pay check cancelation fee and asking to have it sent via UPS on my UPS acct. We will see what happens. Just curious to see if others have had any problems.

Try contacting them and see if they’ll cancel the check and make a direct deposit to your account.


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