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EHAS turnaround time and testing questions #251136
03/26/2021 10:47 AM
03/26/2021 10:47 AM
Joined: Aug 2010
Posts: 319
vacanakey Offline OP
Traveler
vacanakey  Offline OP
Traveler
Joined: Aug 2010
Posts: 319
Just curious what the current turnaround time is for EHAS approval once the form has been submitted? Any obscure
questions that might trip us up? What kind of fees are collected and how much? Are test results attached as a pdf
or jpeg...or other?

Have we reached a consensus on the best place to be tested on the island regarding price and turnaround time?
Anyone know how much the testing is at Hope Estates and other sites? Do we need to print the results and show
airport officials in paper form or is email okay?

I'm sure these have all been discussed before...so thanks in advance for your patience and help.

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Re: EHAS turnaround time and testing questions [Re: vacanakey] #251138
03/26/2021 11:03 AM
03/26/2021 11:03 AM
Joined: Aug 2000
Posts: 76,780
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Joined: Aug 2000
Posts: 76,780
Central Florida!
Don't know the answers to all of your questions, but will give it a whirl on some of them. First, you should sit down and read the official site, through and through and make sure you understand the testing requirements. LINK

Apparently the biggest problem that people have is filling things out wrong. Make sure you read the questions a couple of times and double-check your answers before you submit them. Your test results do have to be in a PDF for sure, as people have reported being denied because of submitting them in JPEG. You have to pay $30 PP for the stupid required insurance from SXM. Some people have reported having a problem with submitting the form for two people with the same email address, so make sure you use two different email addresses. If you have problems getting the permission, and it has been over about 12 hours, make sure everything you submitted is correct, and possibly re-submit, as apparently it shouldn't take over about 12-18 hours max for the approval. If all else fails, you can try to call the number on island, which is 721-542-1570

As far as places to get tested on island, again, take a look at the official SXM site
Link
It lists places available on island to get the tests done, although the list is not a total list of what is available. Regarding the tests in Hope Estate, please do a SEARCH here, putting those two words in quotes, to get info on that. Apparently they will also be doing testing at PJIA, but other than the cost, which is more than other places, there is not a lot of info available on that yet. I GUESS the concept will be to have people be able to do it on the day of their flight, but as I said, not much info there yet. It is not listed on the official site yet either.


Carol Hill
Re: EHAS turnaround time and testing questions [Re: vacanakey] #251147
03/26/2021 01:00 PM
03/26/2021 01:00 PM
Joined: Aug 2010
Posts: 319
vacanakey Offline OP
Traveler
vacanakey  Offline OP
Traveler
Joined: Aug 2010
Posts: 319
Thanks, Carol...appreciate your help.

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251149
03/26/2021 01:23 PM
03/26/2021 01:23 PM
Joined: Aug 2000
Posts: 76,780
Central Florida!
Carol_Hill Offline
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Carol_Hill  Offline
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Joined: Aug 2000
Posts: 76,780
Central Florida!
No problem. Hopefully some other folks that have actual experience with the site will pitch in.


Carol Hill
Re: EHAS turnaround time and testing questions [Re: Carol_Hill] #251159
03/26/2021 02:08 PM
03/26/2021 02:08 PM
Joined: Mar 2012
Posts: 18
G
geomo Offline
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geomo  Offline
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G
Joined: Mar 2012
Posts: 18
Thanks to Carol,.Gpto stmaartenupdates.com. Then to testing on island. Went to medwork made an appointment-took minutes-they e-mailed results but we went by for hard copy. Medwork was excellent

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251170
03/26/2021 04:40 PM
03/26/2021 04:40 PM
Joined: Feb 2010
Posts: 132
South Jersey USA
eilandmens Offline
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eilandmens  Offline
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Joined: Feb 2010
Posts: 132
South Jersey USA
Submitted my test results on March 18 for March 20 departure. An antigen test. I received my approval in 15 mins. My wife was denied 15 mins later. Wrote email on the contact us page of EHAS. Stating my wife had the same test, same result submitted 10 mins after mine. She was approved 10 mins later. It sometimes depends who is reviewing the submission. Ours did not have the brand name of the test, but I was approved and she wasn’t. Good luck. If denied write the email. They rarely answer the phone.

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251173
03/26/2021 04:47 PM
03/26/2021 04:47 PM
Joined: Mar 2021
Posts: 17
NY
T
TravelReady Offline
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TravelReady  Offline
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T
Joined: Mar 2021
Posts: 17
NY
I will be completing this process Thurs/Fri next week and can report back!

Re: EHAS turnaround time and testing questions [Re: eilandmens] #251181
03/26/2021 05:51 PM
03/26/2021 05:51 PM
Joined: Jan 2002
Posts: 7,128
Yonkers, NY
fabila Offline
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fabila  Offline
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Joined: Jan 2002
Posts: 7,128
Yonkers, NY
We had same issues. I was approved and David was denied both at different times of the day and both in 10 minute timeframe. Prescipktive (spelled that way) did not provide enough detail. It was a nightmare trying to reach them to get the info in a document with details they promised via email initially they would provide and didn't. They made appointments via text only and provided the details same way. No email, no website and no 800 number where the person I spoke to wasn't useless. Emailed them and 18 hours later finally received documents.

And yes, we sent separate emails under each of our addresses. I screen shot what they initially sent and saved as a pdf. I was accepted but David wasn't.

We're here so it all worked out finally.

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251199
03/27/2021 07:45 AM
03/27/2021 07:45 AM
Joined: Jul 2010
Posts: 243
Albany, NY
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JimandBeth Offline
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JimandBeth  Offline
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Joined: Jul 2010
Posts: 243
Albany, NY
Our EHAS turnaround time was less than one hour. We printed hard copies to show to American Airlines for boarding and again to SXM authorities who inspected our approvals prior to moving to Immigration. We were flying midweek on a half empty plane so we zipped right through the process faster than we ever have in 29 years. For our return we were tested at Simpson Bay Resort at Guest Services for $70 each and our results were available in hardcopy at the front desk that evening. American Airlines inspected our negative test results before allowing us to check in. US Immigration didn’t ask for it. In hindsight it was all pretty easy but we did find the wait for our US tests to download to the SXM system stressful. I’d gladly do it again. We felt “normal” once we hit the beach!

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251708
04/01/2021 10:01 AM
04/01/2021 10:01 AM
Joined: Mar 2021
Posts: 17
NY
T
TravelReady Offline
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TravelReady  Offline
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T
Joined: Mar 2021
Posts: 17
NY
Hi everyone! Went to a drive thru, do it yourself COVID testing place on Tuesday-simple swab for 15 second in each nostril (not the super high up kind!), got tests results back last night around 7, uploaded into ehas and had approval by 10:45 last night. I hope this helps!

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251730
04/01/2021 11:50 AM
04/01/2021 11:50 AM
Joined: Aug 2010
Posts: 319
vacanakey Offline OP
Traveler
vacanakey  Offline OP
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Joined: Aug 2010
Posts: 319
TravelReady...thanks for the info. Did you take the rapid antigen test or the PCR test? Was the testing place a state/county run site or other?

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251732
04/01/2021 12:22 PM
04/01/2021 12:22 PM
Joined: Mar 2021
Posts: 17
NY
T
TravelReady Offline
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TravelReady  Offline
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T
Joined: Mar 2021
Posts: 17
NY
I took the PCR test-it's a collection site callled Caring Wellness that sends the samples to a lab in NJ and then the lab emails you the results so not state or county run at all

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251734
04/01/2021 12:54 PM
04/01/2021 12:54 PM
Joined: Aug 2010
Posts: 319
vacanakey Offline OP
Traveler
vacanakey  Offline OP
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Joined: Aug 2010
Posts: 319
Sounds like they sent your test to a lab by local courier and it got delivered same day. Our pharmacy sends out via FedX next day which adds another day to the equation....IF it gets there on time.

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251736
04/01/2021 12:58 PM
04/01/2021 12:58 PM
Joined: Mar 2021
Posts: 17
NY
T
TravelReady Offline
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TravelReady  Offline
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T
Joined: Mar 2021
Posts: 17
NY
They collect and send at 5:30 each evening overnight. The lab runs the tests and guarantees results within 48 hours. I am quite impressed with it!

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251742
04/01/2021 01:27 PM
04/01/2021 01:27 PM
Joined: Aug 2010
Posts: 319
vacanakey Offline OP
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vacanakey  Offline OP
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Joined: Aug 2010
Posts: 319
Okay, I misread your post to say that you received your result that same night. You took the test on a Tuesday and got results on Wednesday. Hope we get that lucky!

Thanks again....and have a blast!!

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251757
04/01/2021 04:17 PM
04/01/2021 04:17 PM
Joined: Aug 2003
Posts: 60
Chicago, IL
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tbone Offline
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tbone  Offline
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Posts: 60
Chicago, IL
Please forgive me if this is a stupid question....on the EHAS form it asks, “Have you been tested for COVID in the past.” Yes or No. Obviously you’ve been tested to submit this form, but is it asking if you were tested previously to this current test?

How did those of you who have gotten approval respond to the question?

Re: EHAS turnaround time and testing questions [Re: vacanakey] #251780
04/02/2021 07:14 AM
04/02/2021 07:14 AM
Joined: Mar 2021
Posts: 17
NY
T
TravelReady Offline
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TravelReady  Offline
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T
Joined: Mar 2021
Posts: 17
NY
I have been so I checked yes and was approved with no problem

Re: EHAS turnaround time and testing questions [Re: TravelReady] #251793
04/02/2021 08:28 AM
04/02/2021 08:28 AM
Joined: Dec 2004
Posts: 4,545
Massachusetts
boucharda Offline
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boucharda  Offline
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Joined: Dec 2004
Posts: 4,545
Massachusetts
Same here....tested for STT...said yes...no prob

Re: EHAS turnaround time and testing questions [Re: boucharda] #251878
04/03/2021 07:33 AM
04/03/2021 07:33 AM
Joined: Mar 2006
Posts: 397
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bizzottom Offline
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bizzottom  Offline
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Joined: Mar 2006
Posts: 397
i think a good percentage of us have been tested..........my self i have been tested so many times my nasal passage has become enlarged.....LOL....and yes i entered that info on my submission with NO issues at all


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