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Kenny’s car rental #258942
06/21/2021 07:56 PM
06/21/2021 07:56 PM
Joined: Feb 2009
Posts: 142
S
stangied Offline OP
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stangied  Offline OP
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Joined: Feb 2009
Posts: 142
We returned home last Tuesday from a 20 day trip to the island. It was another wonderful trip. We got to be with 30 or more friends we have met over the years and that was great to see all of them
We used Kenny’s again for our car rental. Lesley always provides the best service but this year him snd his wife Shirley went above and beyond customer service. Our car was hit while we were parked and did not inform us. I called Lesley and he had us a replacement immediately. Which I’m sure a lot of places would do the same but they have gone above and beyond their duties to help us with our credit card company on the collision insurance claim. Shirley even called my claims department and gave them all the info they needed to process this claim. With all that said if you are looking for a car rental company on the island I think you would be well satisfied with Lesley and Shirley ( Kenny’s)

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Re: Kenny’s car rental [Re: stangied] #258944
06/21/2021 08:14 PM
06/21/2021 08:14 PM
Joined: May 2002
Posts: 5,258
Kennys Offline
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Kennys  Offline
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Joined: May 2002
Posts: 5,258
Thanks Stan and it was our pleasure helping you out .Stay safe and till next time.

Re: Kenny’s car rental [Re: Kennys] #258947
06/21/2021 08:19 PM
06/21/2021 08:19 PM
Joined: Feb 2009
Posts: 142
S
stangied Offline OP
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stangied  Offline OP
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Joined: Feb 2009
Posts: 142
Thank you so much

Re: Kenny’s car rental [Re: stangied] #258948
06/21/2021 08:20 PM
06/21/2021 08:20 PM
Joined: Mar 2009
Posts: 18,565
Auburn, WA
SXMScubaman Online content
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SXMScubaman  Online Content
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Joined: Mar 2009
Posts: 18,565
Auburn, WA
Sorry that happened to you but looks like it got taken care of quickly.

Re: Kenny’s car rental [Re: SXMScubaman] #258949
06/21/2021 08:28 PM
06/21/2021 08:28 PM
Joined: Feb 2009
Posts: 142
S
stangied Offline OP
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stangied  Offline OP
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Joined: Feb 2009
Posts: 142
Thanks. It did. But still a great trip. Missed last year it was good to be back on the island.

Re: Kenny’s car rental [Re: stangied] #259042
06/22/2021 04:00 PM
06/22/2021 04:00 PM
Joined: Jul 2005
Posts: 11
Florida
Bonifnaf Offline
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Bonifnaf  Offline
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Joined: Jul 2005
Posts: 11
Florida
I have a similar Kenny's story. I've rented from Lesley and Shirley for nearly 20 years and their service is always the BEST. When I visited in January I was staying at an Air B&B on the French side. The first morning I came out ready to go to the beach and my car was gone...stolen. I called Shirley and she walked me through what I had to do to file a claim with my credit card company. Within 2 hours Lesley and Shirley met me with a new rental car and all the paperwork I'd need to go the the Gendarmes and fill out the necessary reports. When I got home I began the process of trying to get reimbursed by Chase, my credit card company. The process took over 2 months and several times during the back and forth I needed Shirley and Lesley to provide additional documents. Shirley even called Chase several times on my behalf. Finally, I received a check for the full amount of the stolen vehicle but I doubt it would have happened without the assistance of Lesley and Shirley. Thanks so much my friends, see you next time.
Todd

Re: Kenny’s car rental [Re: Bonifnaf] #259048
06/22/2021 04:37 PM
06/22/2021 04:37 PM
Joined: May 2002
Posts: 5,258
Kennys Offline
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Kennys  Offline
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Posts: 5,258
Thanks Bonifnaf , kind regards.

Re: Kenny’s car rental [Re: stangied] #259067
06/22/2021 05:54 PM
06/22/2021 05:54 PM
Joined: Apr 2008
Posts: 2,929
Connecticut
The_Lurker Offline
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The_Lurker  Offline
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Joined: Apr 2008
Posts: 2,929
Connecticut
April was our first time with Lesley and we are already
Impressed, wink

Re: Kenny’s car rental [Re: stangied] #259070
06/22/2021 06:16 PM
06/22/2021 06:16 PM
Joined: Nov 2002
Posts: 102
WNY
Dutchman Offline
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Dutchman  Offline
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Joined: Nov 2002
Posts: 102
WNY
We have been renting from Lesley for years and will continue to. Meeting us at the airport was a breeze and always got us on our way quickly.

Re: Kenny’s car rental [Re: stangied] #259075
06/22/2021 06:50 PM
06/22/2021 06:50 PM
Joined: Jul 2008
Posts: 77
Dundas, Canada
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NeilCanada Offline
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NeilCanada  Offline
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Posts: 77
Dundas, Canada
Wow, that says a lot for Kenny's customer service!! I am sure that reports like this not only influences me but others around the world...makes for an easy choice for renters.

Re: Kenny’s car rental [Re: stangied] #259085
06/22/2021 09:05 PM
06/22/2021 09:05 PM
Joined: Dec 2008
Posts: 389
blackmercedes Offline
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blackmercedes  Offline
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Joined: Dec 2008
Posts: 389
Kenny's Car Rental is SIMPLY.....THE BEST!!!!!!!!!!! Service, customer care, anything that happens. We have rented from them for at least 20 years. Not sure. But we go about 4 times a year. Lesley ROCKS. We watched their kids grow up!

Re: Kenny’s car rental [Re: Bonifnaf] #259128
06/23/2021 10:38 AM
06/23/2021 10:38 AM
Joined: Feb 2009
Posts: 142
S
stangied Offline OP
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stangied  Offline OP
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Posts: 142
They are the best. Glad it worked out for you. We started using Kenny’s about 10 years ago. Which we had know about the the first 10 years we were at St Martin

Re: Kenny’s car rental [Re: Bonifnaf] #259133
06/23/2021 10:57 AM
06/23/2021 10:57 AM
Joined: Mar 2009
Posts: 18,565
Auburn, WA
SXMScubaman Online content
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SXMScubaman  Online Content
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Joined: Mar 2009
Posts: 18,565
Auburn, WA
"I received a check for the full amount of the stolen vehicle "
So you had to pay for the car then wait for the reimbersment? Just wondering as I really don't know the process when that happens and hope it never does to me.

Re: Kenny’s car rental [Re: stangied] #259138
06/23/2021 12:33 PM
06/23/2021 12:33 PM
Joined: Nov 2010
Posts: 48
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pwarrick Offline
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pwarrick  Offline
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Posts: 48
I can add to my great experience with Kennys. Last time I was in SXM, it was on a one-stop cruise (first time I ever spent less than a week there...). Kennys met me at the cruise terminal (well, across the street) and had me on the road in no time. Love doing business with local firms.

Re: Kenny’s car rental [Re: stangied] #259482
06/29/2021 06:09 AM
06/29/2021 06:09 AM
Joined: Jun 2021
Posts: 1
A
AKennedy Offline
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AKennedy  Offline
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Joined: Jun 2021
Posts: 1
We used Kenny’s car rental for the first time last week. We are frequent visitors to st. Martin, and we’re tired of having to shuttle to the car rental place. After MANY referrals, we went with Kenny’s car rental. Lesley was nothing short of wonderful. He helped us with our bags to and from the airport to royal resorts, provided a list of suggested activities and restaurants, not to mention an amazingly friendly attitude. Will use him every single time (and we go often!) Cannot recommend them enough!

Re: Kenny’s car rental [Re: Bonifnaf] #259485
06/29/2021 07:04 AM
06/29/2021 07:04 AM
Joined: Jul 2011
Posts: 1,989
Westchester /NYC
Colour1 Offline
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Colour1  Offline
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Posts: 1,989
Westchester /NYC
So YOU had to pay for the car, out of your pocket???? Didn't the insurance take care of all that?? So? if you don't have an extra 30K line of credit, then what???


Sand Gravity, got to love it!
Re: Kenny’s car rental [Re: stangied] #259566
06/29/2021 09:20 PM
06/29/2021 09:20 PM
Joined: Jan 2004
Posts: 166
under the Paul B in 39073
wct49 Offline
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wct49  Offline
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Joined: Jan 2004
Posts: 166
under the Paul B in 39073
Kenny's is legit. Will use Lesley everytime.


"I’m the Dude. So that’s what you call me. You know, that or, uh, His Dudeness, or uh, Duder, or El Duderino if you’re not into the whole brevity thing.”
Re: Kenny’s car rental [Re: stangied] #259601
06/30/2021 10:52 AM
06/30/2021 10:52 AM
Joined: Oct 2011
Posts: 685
L
lcote Online content
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lcote  Online Content
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Joined: Oct 2011
Posts: 685
Based on feedback here, Michael and I switched to Kenny's a few years ago. And we will never go anywhere else. Lesley has always been fantastic to us. Always there with the car when we get there. We have never needed anything from him during our visits and knock on wood, hope that continues.
But yeah, I won't go anywhere else.

Re: Kenny’s car rental [Re: stangied] #259613
06/30/2021 05:22 PM
06/30/2021 05:22 PM
Joined: Feb 2006
Posts: 1,056
PA
biglar Offline
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biglar  Offline
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Joined: Feb 2006
Posts: 1,056
PA
We, too, have rented from Lesley for many years. Always enjoy his pleasant face when we get off the plane. Never late! Cars are always reliable and with a full tank of gas. We have had to cancel twice since our last visit due to the pandemic, but hopefully will make it back in October. Always tough to send him a note that we can't make it, but he never complained. Great guy! Hopefully will see you soon, Leslie.

Re: Kenny’s car rental [Re: biglar] #259625
06/30/2021 07:15 PM
06/30/2021 07:15 PM
Joined: May 2002
Posts: 5,258
Kennys Offline
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Kennys  Offline
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Posts: 5,258
Thanks and stay safe.


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