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Anyone else having trouble with EHAS #267979
11/05/2021 02:51 PM
11/05/2021 02:51 PM
Joined: Sep 2003
Posts: 94
Virginia
dfmsml Offline OP
Traveler
dfmsml  Offline OP
Traveler
Joined: Sep 2003
Posts: 94
Virginia
Well over 12 hours since submission, submitted twice, no answer on 721-542-1570.


dfmsml
SXM Sponsors
Re: Anyone else having trouble with EHAS [Re: dfmsml] #268004
11/05/2021 05:52 PM
11/05/2021 05:52 PM
Joined: Mar 2009
Posts: 15,974
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 15,974
Auburn, WA
Check your spam folder.

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268018
11/05/2021 08:11 PM
11/05/2021 08:11 PM
Joined: Mar 2010
Posts: 343
P
pandpfromcanada Offline
Traveler
pandpfromcanada  Offline
Traveler
P
Joined: Mar 2010
Posts: 343
Applied yesterday around 5:45. I received approval almost immediately. My husband received his in about 45 minutes. I guess it depends on who processes it. Hopefully you have it by now. We depart on Sunday staying on the French side.

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268025
11/05/2021 09:29 PM
11/05/2021 09:29 PM
Joined: Apr 2001
Posts: 13,990
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 13,990
Brookfield, CT.
We applied the other day - mine was sent at 1:15 in the afternoon and DH’s just fifteen minutes. He got his approval within a half hour and once again, mine was the problem but it did finally come through at about ten o’clock that night. This is our third trip since Covid and each application has had issues but we’re here now and that’s all that really matters.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Anyone else having trouble with EHAS [Re: pat] #268028
11/05/2021 09:39 PM
11/05/2021 09:39 PM
Joined: Oct 2013
Posts: 1,216
bdeeley Offline
Traveler
bdeeley  Offline
Traveler
Joined: Oct 2013
Posts: 1,216
Happy Happy being on the island. Hopefully your trip down was smooth.

Re: Anyone else having trouble with EHAS [Re: pandpfromcanada] #268031
11/05/2021 10:11 PM
11/05/2021 10:11 PM
Joined: Mar 2009
Posts: 15,974
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 15,974
Auburn, WA
Hope those roadblocks aren't still a problem for you when you get there.

Re: Anyone else having trouble with EHAS [Re: pat] #268036
11/06/2021 12:07 AM
11/06/2021 12:07 AM
Joined: Sep 2003
Posts: 94
Virginia
dfmsml Offline OP
Traveler
dfmsml  Offline OP
Traveler
Joined: Sep 2003
Posts: 94
Virginia
Success !….Checked spam and all the obvious, finally submitted again using different email provider and received pre-approval within two hours, good to go. Second trip this year and had similar hiccup last time. Based on advice on TTOL and my experience, appears resubmitting until it works is the answer, but it sure is nerve wracking ….Dave dance


dfmsml
Re: Anyone else having trouble with EHAS [Re: pat] #268042
11/06/2021 07:21 AM
11/06/2021 07:21 AM
Joined: Jun 2009
Posts: 4,274
Portland, OR
jazzgal Online content
Traveler
jazzgal  Online Content
Traveler
Joined: Jun 2009
Posts: 4,274
Portland, OR
Originally Posted by pat
but we’re here now and that’s all that really matters.


Welcome home!


[Linked Image]
Re: Anyone else having trouble with EHAS [Re: dfmsml] #268047
11/06/2021 08:24 AM
11/06/2021 08:24 AM
Joined: Apr 2001
Posts: 13,990
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 13,990
Brookfield, CT.
Thank you, Linda. Look for a flashing envelope, please.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Anyone else having trouble with EHAS [Re: pat] #268048
11/06/2021 08:37 AM
11/06/2021 08:37 AM
Joined: Aug 2000
Posts: 78,185
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 78,185
Central Florida!
Pat--It seems like you always have problems! duh But, as you say, you're there now!

And looking forward to hearing all about your trip, considering others who are on island seem to be falling down on the job!! impatient Come on, guys, I know there are several people on island now!! How about some trip reports!! Pleasee???? smile


Carol Hill
Re: Anyone else having trouble with EHAS [Re: Carol_Hill] #268062
11/06/2021 09:48 AM
11/06/2021 09:48 AM
Joined: Jul 2015
Posts: 1,017
Cobourg Ontario Canada
J
jeepers Offline
Traveler
jeepers  Offline
Traveler
J
Joined: Jul 2015
Posts: 1,017
Cobourg Ontario Canada
I know right! I thought they'd all gone home! 😁

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268107
11/06/2021 03:59 PM
11/06/2021 03:59 PM
Joined: May 2011
Posts: 41
Denver,colo
f250mike Offline
Traveler
f250mike  Offline
Traveler
Joined: May 2011
Posts: 41
Denver,colo
Just sent in our EHAS.now we wait

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268127
11/06/2021 07:41 PM
11/06/2021 07:41 PM
Joined: May 2011
Posts: 41
Denver,colo
f250mike Offline
Traveler
f250mike  Offline
Traveler
Joined: May 2011
Posts: 41
Denver,colo
We are Approved!!!!!! Will be there on Tuesday

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268165
11/07/2021 08:36 AM
11/07/2021 08:36 AM
Joined: Oct 2013
Posts: 1,216
bdeeley Offline
Traveler
bdeeley  Offline
Traveler
Joined: Oct 2013
Posts: 1,216
Submitted my application at 7:04am for departure on Wednesday, received confirmation immediately at 7:04am, and at 7:07am I received both my Pre-Approval and my Visitor Protection Plan. Isn't life grand.

Re: Anyone else having trouble with EHAS [Re: bdeeley] #268189
11/07/2021 11:01 AM
11/07/2021 11:01 AM
Joined: Mar 2009
Posts: 15,974
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 15,974
Auburn, WA
Good for you getting that quick turn around.

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268209
11/07/2021 01:22 PM
11/07/2021 01:22 PM
Joined: Sep 2003
Posts: 18,235
St Maarten
BillandElaine Offline
Traveler
BillandElaine  Offline
Traveler
Joined: Sep 2003
Posts: 18,235
St Maarten
Got Bill's approval this morning within an hour.


Elaine
*********************************
God Bless the broken road....
Re: Anyone else having trouble with EHAS [Re: dfmsml] #268210
11/07/2021 01:26 PM
11/07/2021 01:26 PM
Joined: May 2021
Posts: 66
E
erb923 Offline
Traveler
erb923  Offline
Traveler
E
Joined: May 2021
Posts: 66
Are you supposed to apply for approval only 72hours before your trip or can it be earlier since its only proof of vaccination now (compared to PCR test)?

Re: Anyone else having trouble with EHAS [Re: erb923] #268211
11/07/2021 01:28 PM
11/07/2021 01:28 PM
Joined: Oct 2013
Posts: 1,216
bdeeley Offline
Traveler
bdeeley  Offline
Traveler
Joined: Oct 2013
Posts: 1,216
EHAS is allowing you to do it three calendar days in advance of your trip but no more than three calendar days

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268219
11/07/2021 02:11 PM
11/07/2021 02:11 PM
Joined: May 2021
Posts: 66
E
erb923 Offline
Traveler
erb923  Offline
Traveler
E
Joined: May 2021
Posts: 66
Ok thanks!

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268753
11/11/2021 12:29 PM
11/11/2021 12:29 PM
Joined: Aug 2004
Posts: 149
Iowaboy Offline
Traveler
Iowaboy  Offline
Traveler
Joined: Aug 2004
Posts: 149
I've read all the procedures, but can't find where it says how many days/hours one must allow before arrival to apply for the EHAS. I tried this morning for a 4 December arrival and kept getting a message like "date must be 3+ days before arrival"


Donald K. Sabin
Re: Anyone else having trouble with EHAS [Re: Iowaboy] #268756
11/11/2021 12:43 PM
11/11/2021 12:43 PM
Joined: Aug 2000
Posts: 78,185
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 78,185
Central Florida!
It was always only three days before, when you could apply. That is apparently what they are still doing, although it doesn't say that anywhere. Doesn't the note actually say LESS than 3 days, not 3 + days?


Carol Hill
Re: Anyone else having trouble with EHAS [Re: dfmsml] #268759
11/11/2021 01:05 PM
11/11/2021 01:05 PM
Joined: Mar 2021
Posts: 21
Maryland
O
Oldenuf2knowbttr Offline
Traveler
Oldenuf2knowbttr  Offline
Traveler
O
Joined: Mar 2021
Posts: 21
Maryland
Due to a flight cancellation, we submitted ours 4 days before. No issues.

Re: Anyone else having trouble with EHAS [Re: Oldenuf2knowbttr] #268760
11/11/2021 01:15 PM
11/11/2021 01:15 PM
Joined: Aug 2000
Posts: 78,185
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 78,185
Central Florida!
Oldenuf--so, you did finally arrive, a day late?


Carol Hill
Re: Anyone else having trouble with EHAS [Re: Iowaboy] #268764
11/11/2021 01:44 PM
11/11/2021 01:44 PM
Joined: Apr 2010
Posts: 86
Calgary, Canada
O
oceanbreeze Offline
Traveler
oceanbreeze  Offline
Traveler
O
Joined: Apr 2010
Posts: 86
Calgary, Canada
Applied this morning for a Sunday Nov 14 arrival and approval was less than 1 minute.

Last edited by oceanbreeze; 11/11/2021 01:45 PM.
Re: Anyone else having trouble with EHAS [Re: dfmsml] #268850
11/12/2021 08:38 AM
11/12/2021 08:38 AM
Joined: Oct 2003
Posts: 2,783
Galena, IL
indi Offline
Traveler
indi  Offline
Traveler
Joined: Oct 2003
Posts: 2,783
Galena, IL
Having the same issue. Will re-apply.


Joyce M-C

Re: Anyone else having trouble with EHAS [Re: dfmsml] #268874
11/12/2021 12:47 PM
11/12/2021 12:47 PM
Joined: Mar 2009
Posts: 216
D
dj1094 Offline
Traveler
dj1094  Offline
Traveler
D
Joined: Mar 2009
Posts: 216
Sent my wife and mine in yesterday at 2pm I got mine back in about an hour. My wife never got hers back resubmitted this morning still nothing back. This happened in July also does any one have a working phone number Thank you
DJ

Re: Anyone else having trouble with EHAS [Re: dj1094] #268897
11/12/2021 06:31 PM
11/12/2021 06:31 PM
Joined: Oct 2003
Posts: 2,783
Galena, IL
indi Offline
Traveler
indi  Offline
Traveler
Joined: Oct 2003
Posts: 2,783
Galena, IL
I had to re-apply this morning and got approval within 2 hours. Try again. Phone number doesn't work as far as I know.


Joyce M-C

Re: Anyone else having trouble with EHAS [Re: indi] #268901
11/12/2021 06:48 PM
11/12/2021 06:48 PM
Joined: Sep 2003
Posts: 94
Virginia
dfmsml Offline OP
Traveler
dfmsml  Offline OP
Traveler
Joined: Sep 2003
Posts: 94
Virginia
I agree, after many unsuccessful phone attempts, I finally got answered. They said I was showing as approved, but weren’t sure they could retransmit approval email. So my take is if you don’t get preapproval email back relatively soon, just reapply. You may get multiple morning ehas temperature check requests, but not a problem….dave


dfmsml

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