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Approval Time #276968
03/02/2022 01:51 PM
03/02/2022 01:51 PM
Joined: May 2008
Posts: 361
Boston, MA
D
Daisy304 Offline OP
Traveler
Daisy304  Offline OP
Traveler
D
Joined: May 2008
Posts: 361
Boston, MA
HELP! I am traveling tomorrow morning and submitted everything to the USVI Screening portal. It has been about 6 hours since my submission is this normal or should I submit again? I tried to call a number but it was busy and I submitted a request for someone to research and they gave me a ticket number.

Any suggestions would be greatly appreciated TIA

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Re: Approval Time [Re: Daisy304] #276974
03/02/2022 02:35 PM
03/02/2022 02:35 PM
Joined: Jun 2020
Posts: 1,131
M
MIDiver Offline
Traveler
MIDiver  Offline
Traveler
M
Joined: Jun 2020
Posts: 1,131
They process according to arrival time. We have had it range from 4 hours when submitting day before travel to 3 days when submitting further out. You should receive something this evening. Did you track with your tracking code to make sure that it is in process? It is spring break season so I imagine they are swamped.

Re: Approval Time [Re: MIDiver] #276979
03/02/2022 03:02 PM
03/02/2022 03:02 PM
Joined: May 2008
Posts: 361
Boston, MA
D
Daisy304 Offline OP
Traveler
Daisy304  Offline OP
Traveler
D
Joined: May 2008
Posts: 361
Boston, MA
Yes I did and it says Pre-Approval. I sent it to the help desk and they issued a ticket number so we shall see.

Re: Approval Time [Re: Daisy304] #277009
03/03/2022 08:19 AM
03/03/2022 08:19 AM
Joined: Oct 2004
Posts: 1,951
St. John, USVI
RickG Offline
Traveler
RickG  Offline
Traveler
Joined: Oct 2004
Posts: 1,951
St. John, USVI
If you don't have your green QR code before your departure, you should print off all your documents and your portal travel application. You can check email on landing for green QR code. If you don't have it, you go to a small room to the right in the document review line and they will process you manually.

Cheers, RickG


S/V Echoes, 2003 Beneteau 423
Grenada

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