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Shop N Drop SXM
#81739
01/12/2016 11:38 AM
01/12/2016 11:38 AM
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Joined: Nov 2015
Posts: 11 North Carolina
Spltatms1957
OP
Traveler
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OP
Traveler
Joined: Nov 2015
Posts: 11
North Carolina
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We will be in SXM in March and are considering using Shop N Drop for our initial stocking of snacks, fruit and adult beverages. We thought it would be worth the 15% charge for delivery to our condo and would save us the initial trip to the store given we are not familiar with the local stores and I am sure once we get to condo, we will be drawn directly to the beach. The reviews on their website are all very positive. Has anyone used this service? If so, any feedback on your experience or recommendations?
May you live as long as you want, And never want as long as you live...
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Re: Shop N Drop SXM
[Re: Spltatms1957]
#81742
01/12/2016 12:36 PM
01/12/2016 12:36 PM
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Joined: Apr 2001
Posts: 14,657 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,657
Brookfield, CT.
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We've had the pleasure of using Jeannie's services every year twice a year since she started and I've yet to have any problems with any of the items or stocking. She is extremely conscientious about her business and her business reputation and genuinely wants to please her clients.
We usually have her provide essential items along with those hard to find things we might want in quantities for the whole trip and the everyday items that will get us through the first few days - lunch or dinner on arrival day and breakfast the next morning, including fresh baguettes and pastries from one of the best spots on the island. I really don't want to have to spend half a day traveling and then have to deal with all that stuff, too!!
Every so often she might refuse to purchase perishable items because they aren't up to her specs - not a problem for me, and one time she substitued a can of regular lemonade because the pink lemonade I requested was out of stock. I guess some might have a problem with that but I thanked her for thinking outside the box. And in both of these cases, she offered to make adjustments on our bill where they might have been called for if we weren't satisfied with our choices. You can't ask for more than that, or not in my opinion anyway. And besides all that, I can't tell you how much effort she made to provide us with a very specific but equally hard to find (on the island, anyway) NA beer. Jeannie's business is a very labor intensive one and she still manages to be hands on with every order.
She does charge a percentage fee of the order for the overall service and the prices she charges are not the lowest on the island but they're reasonable and you do know what they are in advance. For the convenience, I will pay them. Tipping is totally up to you but I know it's always appreciated.
And since I'm one who would rather stick pencils in my eyes than grocery shop anywhere but most specifically on the island while on vacation, it's probably the best thing I spend my vacation dollars on - besides dining out of course!! <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Shop N Drop SXM
[Re: Spltatms1957]
#81746
01/12/2016 01:17 PM
01/12/2016 01:17 PM
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Joined: Aug 2000
Posts: 83,103 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,103
Central Florida!
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Jeannie has been a sponsor here for several years and everyone raves about her service! Yes, you pay extra for the service, but people pay for the convenience. And she goes totally out of her way to satisfy her customers.
Carol Hill
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Re: Shop N Drop SXM
[Re: PreK176]
#81748
01/12/2016 01:54 PM
01/12/2016 01:54 PM
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Joined: Jan 2008
Posts: 13,147 Ottawa, Ontario, Canada
islandgem
Traveler
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Traveler
Joined: Jan 2008
Posts: 13,147
Ottawa, Ontario, Canada
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Jeannie's service is beyond spectacular! We have used Shop n Drop since this business first began in SXM and have always been happy with the service. Jeannie is totally concerned about her customers and delivers the products requested in a timely manner and always with a smile.You have made a great decision in choosing this service!
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Re: Shop N Drop SXM
[Re: islandgem]
#81749
01/12/2016 02:21 PM
01/12/2016 02:21 PM
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Joined: Aug 2000
Posts: 251 Toronto, Ontario
Kevin_B
Traveler
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Traveler
Joined: Aug 2000
Posts: 251
Toronto, Ontario
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Does Jeannie deliver to Club O? If so, does she deliver to your unit? How does she know which unit you're getting? If not how does she handle such deliveries? Does she deliver after your arrival or just before?
Kevin
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Re: Shop N Drop SXM
[Re: Kevin_B]
#81750
01/12/2016 02:42 PM
01/12/2016 02:42 PM
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Joined: Aug 2000
Posts: 83,103 Central Florida!
Carol_Hill
Traveler
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Traveler
Joined: Aug 2000
Posts: 83,103
Central Florida!
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You need to check with Jeannie as far as delivery to Club O, as it USED to be that you had to make advance arrangements to meet her somewhere.
For Orient Village (and Club O) there is another option for food delivery, which is from Petit Casino, the grocery store in the Village, owned by Bruno from Dreams, and formerly Le Cottage. With regard to delivery within Club O itself, not sure how that works with Bruno either, but you can contact him on his website for info. They are on the sponsors page.
Carol Hill
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Re: Shop N Drop SXM
[Re: BeachKitten]
#81752
01/12/2016 04:14 PM
01/12/2016 04:14 PM
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Joined: Nov 2006
Posts: 437 Virginia
seascape
Traveler
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Traveler
Joined: Nov 2006
Posts: 437
Virginia
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Jeannie is the absolute best. So caring! Just a great person as well as professional.
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Re: Shop N Drop SXM
[Re: Kevin_B]
#81753
01/12/2016 06:24 PM
01/12/2016 06:24 PM
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Joined: Jan 2008
Posts: 13,147 Ottawa, Ontario, Canada
islandgem
Traveler
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Traveler
Joined: Jan 2008
Posts: 13,147
Ottawa, Ontario, Canada
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Jeannie will meet you at Club O and deliver your groceries upon arrival. They apparently won't let her do it before your arrival since they have their own grocery store on site. I guess they don't appreciate the competition.
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Re: Shop N Drop SXM
[Re: jeannie239]
#81756
01/12/2016 07:36 PM
01/12/2016 07:36 PM
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Joined: May 2012
Posts: 680 Burlington, Ontario, Canada
JohnandBev
Traveler
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Traveler
Joined: May 2012
Posts: 680
Burlington, Ontario, Canada
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Jeannie's explanation is a good one. From the outside most business's seem simple, but as most of us know, working on the inside, life is not so simple. Replicating a consistent postive customer experience is a challenge that requires constant effort and hard work. In my own work world, I strive for that. In return, when as a consumer when I find that same effort I want to reward that effort with my business, however large or small that is Seems simple, reward a job well done J&B
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Re: Shop N Drop SXM
[Re: jeannie239]
#81757
01/12/2016 08:54 PM
01/12/2016 08:54 PM
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Joined: Jan 2008
Posts: 13,147 Ottawa, Ontario, Canada
islandgem
Traveler
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Traveler
Joined: Jan 2008
Posts: 13,147
Ottawa, Ontario, Canada
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Many customers have no idea what goes on behind the scenes. You have explained this very well and I am sure people will have a better understanding and appreciation for your business.To spend your days like this and still always have a smile on your face shows your love and dedication for your business. Best wishes for continued success!
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Re: Shop N Drop SXM
[Re: jollymonsrv]
#81759
01/12/2016 09:20 PM
01/12/2016 09:20 PM
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Joined: Feb 2007
Posts: 252
mmk
Traveler
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Traveler
Joined: Feb 2007
Posts: 252
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Yes, the woman is running a business not a charity. After reading what she goes through fighting traffic, buying, storing, keeping goods cool or fresh, delivery, employing people to help her,vehicle cost, maintenance, gas, I am honestly surprised with her mark up. I would expect it to be more. You are paying a mark up fee for the convenience and time it saves you.
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Re: Shop N Drop SXM
[Re: jeannie239]
#81761
01/13/2016 05:18 PM
01/13/2016 05:18 PM
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Joined: Apr 2005
Posts: 659 Tampa, FL
wofan
Traveler
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Traveler
Joined: Apr 2005
Posts: 659
Tampa, FL
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jeannie239 said: Please bear with me but I want to take some time and explain here why the cost are higher and what the surcharge covers for me...
You really didn't need to but since you have I hope you save it for future reference because you have explained it beautifully!
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Re: Shop N Drop SXM
[Re: jeannie239]
#81762
01/13/2016 05:29 PM
01/13/2016 05:29 PM
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Joined: Apr 2001
Posts: 14,657 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,657
Brookfield, CT.
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Jeannie,
I hope you follow wofan's suggestion and save your response above for future reference. It's a great one and explains your service beautifully. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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Re: Shop N Drop SXM
[Re: islandgem]
#81764
01/13/2016 05:55 PM
01/13/2016 05:55 PM
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Joined: Nov 2015
Posts: 11 North Carolina
Spltatms1957
OP
Traveler
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OP
Traveler
Joined: Nov 2015
Posts: 11
North Carolina
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Wow! I think I can conclude this is a service that is well worth the cost and of high quality. I've already started our order. Thank all of you for your resounding endorsements. One less thing to be concerned about and will likely add several hours to our vacation not having to hunt down groceries and libations. We are really looking forward to the SXM experience.
May you live as long as you want, And never want as long as you live...
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Re: Shop N Drop SXM
[Re: jeannie239]
#81774
02/14/2016 08:51 AM
02/14/2016 08:51 AM
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Joined: Apr 2001
Posts: 14,657 Brookfield, CT.
pat
Traveler
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Traveler
Joined: Apr 2001
Posts: 14,657
Brookfield, CT.
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Jeannie,
<img src="http://www.traveltalkonline.com/forums/images/graemlins/Clapping.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/Clapping.gif" alt="" />
Respectfully,
pat
"Always keep your words soft and sweet, just in case you have to eat them."
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