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Villa rental problem....advice?
#92439
03/31/2016 01:10 PM
03/31/2016 01:10 PM
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Joined: Aug 2006
Posts: 318 Maryland
Nauticall
OP
Traveler
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OP
Traveler
Joined: Aug 2006
Posts: 318
Maryland
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We have rented a villa on VG, Leverick Bay for April 16-30, we were just notified that it has been sold and should settle any day, the new owner is not renting it. We have been given a few alternative villas but all are more expensive and WE are expected to pay the additional costs. This doesn't seem fair to us. Shouldn't the new owner have to honor a prior booking? Or pay for us to stay elsewhere? Obviously this being only 2 weeks away choices are slim.
Kathy
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Re: Villa rental problem....advice?
[Re: LianeLeTendre]
#92441
03/31/2016 01:35 PM
03/31/2016 01:35 PM
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Joined: Aug 2006
Posts: 318 Maryland
Nauticall
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OP
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We booked directly with the owner through VRBO. The contract only talks about the possibility of us cancelling not them. I have tried to contact the owner but she has not responded to my email, I have also left a VM message.
Kathy
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Re: Villa rental problem....advice?
[Re: Nauticall]
#92442
03/31/2016 01:39 PM
03/31/2016 01:39 PM
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Joined: Feb 2001
Posts: 4,214 Toledo, OH, USA
Orange_Burst
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Posts: 4,214
Toledo, OH, USA
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Can you tell us how many bedrooms you need, pool or not, on the water, etc. Also, your budget, maybe someone can help, but need more information.
Colleen
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Re: Villa rental problem....advice?
[Re: Orange_Burst]
#92443
03/31/2016 01:44 PM
03/31/2016 01:44 PM
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Joined: Aug 2006
Posts: 318 Maryland
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OP
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There is just the 2 of us, so 1 BR and a pool.
Kathy
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Re: Villa rental problem....advice?
[Re: Nauticall]
#92445
03/31/2016 01:49 PM
03/31/2016 01:49 PM
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Joined: May 2014
Posts: 109 Bozeman / Minneapolis
snowdog
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Traveler
Joined: May 2014
Posts: 109
Bozeman / Minneapolis
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VRBO and Homeaway (the parent company) used to offer rental insurance ("Homeaway's Carefree Rental Guarantee") for situations like this. I don't suppose you purchased it?
s/v Snow Dog - Leopard 46
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Re: Villa rental problem....advice?
[Re: snowdog]
#92448
03/31/2016 04:00 PM
03/31/2016 04:00 PM
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Joined: Feb 2002
Posts: 3,611 Woodstock, GA
RickinAtlanta
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Traveler
Joined: Feb 2002
Posts: 3,611
Woodstock, GA
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snowdog said: VRBO and Homeaway (the parent company) used to offer rental insurance ("Homeaway's Carefree Rental Guarantee") for situations like this. I don't suppose you purchased it? I just looked and VRBO still offers that guarantee. The OP also didn't say if the owner was going to refund the amount paid or apply it to the new rental. Seems like the major concern is that they have to find a different, likely more expensive villa, and pay the upcharge??
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Re: Villa rental problem....advice?
[Re: bvislandsfan]
#92453
04/01/2016 10:47 AM
04/01/2016 10:47 AM
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Joined: Aug 2006
Posts: 318 Maryland
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The villa we had rented was Seascape. We have heard from the owner and are working with her to find other accommodations.
Kathy
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Re: Villa rental problem....advice?
[Re: CGB]
#92456
04/02/2016 09:16 AM
04/02/2016 09:16 AM
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Joined: Aug 2006
Posts: 318 Maryland
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OP
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Posts: 318
Maryland
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Luckily for us we were dealing with a very concerned owner. Real estate agent, Chris Smith and Michelle of BVI Villa rentals worked with the owner and her attorney to find us another villa. The owner authorized an additional $1500 toward another villa. And Michelle offered a discount on a few villas that she had available. We are now booked at Seaglass Villa in Nail Bay with no additional out of pocket cost to us.
Kathy
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