Our card had a chip. However it wasn't used. Someone called into AMEX and reported the card lost. They requested a replacement card. They had enough information about my husband to fool AMEX into sending a card.

Maybe this is a new technique, hoping that they can receive a new card and use it before the card holder notices.

In any event, I have placed security alerts on all our credit cards. A great feature AMEX offers is a text message alerting you to your card not being present when used and who the merchant is. Visa also text messages me my balance every day so that I can keep track of expenditures.