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DanS
New Jersey, USA
Posts: 1,494
Joined: November 2003
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21 members (Rover, patentshark, johndana274, road3682, Beachguy1963, Stevemech, CarolinaSailor, USMCVET, Kevin_B, Sxmsmile, KC2SXM, FFSXM, nevar37, GOTOSUN, pburke40, 6 invisible),
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Joined: Aug 2018
Posts: 88
Traveler
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Traveler
Joined: Aug 2018
Posts: 88 |
We provisioned two boats in May at Scrub Island through Riteway and Caribbean Cellars. While our order with Caribbean Cellars was delivered complete as expected, Riteway shorted both boats on several items and still billed us. We attempted to get refunded after our trip and Riteway customer service and communication was very poor. We ultimately never got refunded for roughly $80 of items ordered and not delivered. I highly suggest giving yourself enough time to get any corrections or missing items from Riteway before leaving the dock, just in case.
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