Yep, I know that. However, we booked a cruise through an agent that has the same franchise as Bonnie who is obviously a great agent. We did not have a great experience.

Our current agent and everyone that works for her have all kinds of "certified cruise agent" etc. (May not be the exact wording). So, they are very experienced in booking cruises. We would never use some one with no experience and not certified for booking cruises.

Because of our ages (early and late 70's) our agent always tells us not to take insurance from the cruise line because it does not cover medical evacuation.

Sue