CanR--Can't say I'm tremendously impressed that Jet Blue, at the end of MAY, emails you they will give you a refund for a flight in APRIL. And, as Pat said, JB was one of the worst about giving refunds, until they were specifically ordered to give people refunds on cancelled flights. That is another reason though to book directly with the airline, so you don't have another entity between you and the airline, if something goes wrong.