yes, I agree - we were never rude - I am in sales and know what it's like to be spoken to rudely. but you are right - some just would not take no for an answer. We've had some that actually would follow us along the street and at a point you just need to be firm! I always loved the lottery ticket approach where we won money and it was usually a group of 2 or 3 timeshare sellers an they would be jumping up and down and so happy that we won - we just had to go to xyz to "claim" our prize!