Love her service for the very reason you mentioned! When we get to the villa we just want to relax and enjoy! Jeannie gets everything we need so that can happen! Have used her many times and well worth the extra money!! A large group of us traveled down in July. Those of us who used her could get started on our vacation right away! The others had to go to the store to get provisions! Think they were a bit jealous but didn't want to spend the extra money!