snowdog said:
VRBO and Homeaway (the parent company) used to offer rental insurance ("Homeaway's Carefree Rental Guarantee") for situations like this. I don't suppose you purchased it?
I just looked and VRBO still offers that guarantee. The OP also didn't say if the owner was going to refund the amount paid or apply it to the new rental. Seems like the major concern is that they have to find a different, likely more expensive villa, and pay the upcharge??
