Maybe not exactly on topic, but I manage a place owned by my 92 year old mother in FL. We have used VRBO for years with no issues. Yes, the yearly fee of about $400 hurt, but they did what we needed. Then, last year, they started blocking email addresses and phone numbers between us and potential renters. I guess they were trying to force us to use their booking service. Then they started charging the fee to the renters. I dropped them. Whoever the new owners are, they are killing what was a good business.
Lew