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Reloadable Topup Card Not Working?
#217626
02/14/2020 08:00 AM
02/14/2020 08:00 AM
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Joined: Mar 2001
Posts: 17,527
Ohio
ruralcarrier
OP
Traveler
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OP
Traveler
Joined: Mar 2001
Posts: 17,527
Ohio
|
I just logged into my account to make a transfer of funds from the reloadable topup card to the phone and got a screen that indicated "No Products Available". There was an option for a "Gift Card Transfer Credit" but that does not allow one to put the credit on a specific phone number.
Anyone else had an issue of late?
Thanks.
J.D.
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Re: Reloadable Topup Card Not Working?
[Re: ruralcarrier]
#217627
02/14/2020 08:07 AM
02/14/2020 08:07 AM
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Joined: Mar 2001
Posts: 17,527
Ohio
ruralcarrier
OP
Traveler
|
OP
Traveler
Joined: Mar 2001
Posts: 17,527
Ohio
|
After trying several times and getting to the topup link through several ways, I was able to make the transaction. Perhaps it was a short term glitch but I would be curious to know if anyone else has experienced this.
Thanks.
J.D.
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Re: Reloadable Topup Card Not Working?
[Re: Mikel]
#217634
02/14/2020 09:10 AM
02/14/2020 09:10 AM
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Joined: Mar 2001
Posts: 17,527
Ohio
ruralcarrier
OP
Traveler
|
OP
Traveler
Joined: Mar 2001
Posts: 17,527
Ohio
|
Thanks, logging in was not the problem but I could not initially get to the virtual topup terminal at all. It did eventually work after only being able to get to the "gift card"terminal. I just tried again and it appears to be working.
J.D.
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