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Emed testing #265608
10/12/2021 07:11 AM
10/12/2021 07:11 AM
Joined: Apr 2002
Posts: 6,109
GA/NC
GeorgeC1 Online content OP
Traveler
GeorgeC1  Online Content OP
Traveler
Joined: Apr 2002
Posts: 6,109
GA/NC
I am trying to get my ducks in a row for my late November trip. Looking at testing options going home I planned on using the proctored Emed tests. Did some research and the online reviews are truly horrid. Most on the forum seem to like them. I am trying to grasp the difference here from other reviews. Has anyone not been able to produce a testing result accepted for return travel? What are average wait times to get a proctor online?
Thanks!

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Re: Emed testing [Re: GeorgeC1] #265611
10/12/2021 08:03 AM
10/12/2021 08:03 AM
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
JasonHelmbrecht Online content
Traveler
JasonHelmbrecht  Online Content
Traveler
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
Originally Posted by GeorgeC1
I am trying to get my ducks in a row for my late November trip. Looking at testing options going home I planned on using the proctored Emed tests. Did some research and the online reviews are truly horrid. Most on the forum seem to like them. I am trying to grasp the difference here from other reviews. Has anyone not been able to produce a testing result accepted for return travel? What are average wait times to get a proctor online?
Thanks!

I took 4 and never waited more than 2 minutes for a proctor. I recall hearing early on that there were longer wait times but it seems they've been able to staff up.

Are the bad reviews about the wait time only or some actual issue with the test?


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: Emed testing [Re: GeorgeC1] #265620
10/12/2021 09:08 AM
10/12/2021 09:08 AM
Joined: Jun 2014
Posts: 983
Petoskey, MI
CottageGirl Offline
Traveler
CottageGirl  Offline
Traveler
Joined: Jun 2014
Posts: 983
Petoskey, MI
George we too are headed down late November. Just received the Binax Now tests that I ordered online. This will be our first time using them - actually first COVID test for that matter. Other crew members are on a waitlist to order them as they were out of stock.

Re: Emed testing [Re: GeorgeC1] #265621
10/12/2021 09:12 AM
10/12/2021 09:12 AM
Joined: Apr 2002
Posts: 6,109
GA/NC
GeorgeC1 Online content OP
Traveler
GeorgeC1  Online Content OP
Traveler
Joined: Apr 2002
Posts: 6,109
GA/NC
Thanks for the reply. Do you have a link for the proper test to be proctored?
G

Re: Emed testing [Re: CottageGirl] #265623
10/12/2021 09:17 AM
10/12/2021 09:17 AM
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
JasonHelmbrecht Online content
Traveler
JasonHelmbrecht  Online Content
Traveler
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
Originally Posted by CottageGirl
George we too are headed down late November. Just received the Binax Now tests that I ordered online. This will be our first time using them - actually first COVID test for that matter. Other crew members are on a waitlist to order them as they were out of stock.


They can order them from
Optum in the mean time.


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: Emed testing [Re: GeorgeC1] #265627
10/12/2021 10:02 AM
10/12/2021 10:02 AM
Joined: Apr 2002
Posts: 6,109
GA/NC
GeorgeC1 Online content OP
Traveler
GeorgeC1  Online Content OP
Traveler
Joined: Apr 2002
Posts: 6,109
GA/NC
Ok, I am going to sound really stupid now. I go to the Optum site and I can order a 2 or 3 pack of the Emed test. No where does it mention these can be proctored. I remember a post stating they need to be the proctored version. Once you have purchased the tests is there another charge for the proctoring and who does it?

Re: Emed testing [Re: GeorgeC1] #265628
10/12/2021 10:08 AM
10/12/2021 10:08 AM
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
JasonHelmbrecht Online content
Traveler
JasonHelmbrecht  Online Content
Traveler
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
Originally Posted by GeorgeC1
Ok, I am going to sound really stupid now. I go to the Optum site and I can order a 2 or 3 pack of the Emed test. No where does it mention these can be proctored. I remember a post stating they need to be the proctored version. Once you have purchased the tests is there another charge for the proctoring and who does it?

Directly from the website: "Your test kit includes a personal virtual visit with an eMed Certified Guide who will help you properly administer the test and third party verify the result. You must provide your official eMed Labs report in order to board your flight or cruise. The report is provided via email and can be printed or displayed on screen to provide proof."


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: Emed testing [Re: GeorgeC1] #265632
10/12/2021 10:31 AM
10/12/2021 10:31 AM
Joined: Aug 2010
Posts: 233
South Louisiana
kajunlady61 Offline
Traveler
kajunlady61  Offline
Traveler
Joined: Aug 2010
Posts: 233
South Louisiana
We are arriving on the 14th. We did our test last night. I logged in on my phone and had no problems. My husband logged in on his phone and had some trouble connecting. We just kept logging in and were finally connected. The hardest part of the test was understanding the Proctor who had a very strong accent. Now crossing fingers that USVI accepts the test.

Anita & Tab Hebert

Re: Emed testing [Re: GeorgeC1] #265634
10/12/2021 10:43 AM
10/12/2021 10:43 AM
Joined: Jun 2017
Posts: 58
R
Rush Offline
Traveler
Rush  Offline
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R
Joined: Jun 2017
Posts: 58
We have used them multiple times and I feel good about them. We did have 2 tests that did not report correctly. I witnessed both of these and believe they were both user errors. Be sure to follow directions and don't touch the parts you aren't supposed to touch (on the card and swab), and don't move them around while awaiting results. They acutally sent us a free new set of 6 because of our "bad test". We found that there were no waiting times early in the morning, but did have longer waits in the middle of the day. We are coming down in 3 days and are brining 4 tests for the 2 of us (just to have a couple of back-ups).

Also, one mistake I made was sending in the password protected results to the USVI Portal (which they could not open). Be sure and do a screen shot of the report and save and send.

Re: Emed testing [Re: GeorgeC1] #265639
10/12/2021 11:23 AM
10/12/2021 11:23 AM
Joined: Oct 2013
Posts: 491
Vail, CO
caribbeangirl13 Offline
Traveler
caribbeangirl13  Offline
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Joined: Oct 2013
Posts: 491
Vail, CO
George,

I did one as a practice and had no problem with getting a proctor and doing the test online. Results came via PDF as soon as my session concluded. I did have to have the proctor repeat herself a couple times due to her strong accent.


Sue
s/v Ripple
Leopard 40

[Linked Image]
Re: Emed testing [Re: GeorgeC1] #265660
10/12/2021 03:06 PM
10/12/2021 03:06 PM
Joined: Aug 2010
Posts: 233
South Louisiana
kajunlady61 Offline
Traveler
kajunlady61  Offline
Traveler
Joined: Aug 2010
Posts: 233
South Louisiana
Filled out USVI portal for my husband and I. Got a green confirmation less than an hour later. That was super easy.

Anita & Tab

Re: Emed testing [Re: GeorgeC1] #265696
10/13/2021 11:26 AM
10/13/2021 11:26 AM
Joined: Jul 2020
Posts: 202
Bay Area
H
Husker Online content
Traveler
Husker  Online Content
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H
Joined: Jul 2020
Posts: 202
Bay Area
This is a long thread and full of great information. For clarity: Is the BiaNow e-med test accepted for both the USVI entry from the mainland and the entry into the BVI from USVI?

Re: Emed testing [Re: Husker] #265698
10/13/2021 11:48 AM
10/13/2021 11:48 AM
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
JasonHelmbrecht Online content
Traveler
JasonHelmbrecht  Online Content
Traveler
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
Originally Posted by Husker
This is a long thread and full of great information. For clarity: Is the BiaNow e-med test accepted for both the USVI entry from the mainland and the entry into the BVI from USVI?

For entry into the USVI from the mainland, YES.

For entry into the BVI from USVI, YES in my personal experience. NO according to emails from HSA requesting clarity. If you're concerned, get a Rapid Antigen test before travel to BVI.


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: Emed testing [Re: JasonHelmbrecht] #265707
10/13/2021 01:27 PM
10/13/2021 01:27 PM
Joined: Jun 2021
Posts: 8
J
Jersey1 Offline
Traveler
Jersey1  Offline
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J
Joined: Jun 2021
Posts: 8
Can the test be done via a smart phone or is a laptop necessary. ? Thank you

Re: Emed testing [Re: Jersey1] #265713
10/13/2021 02:31 PM
10/13/2021 02:31 PM
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
JasonHelmbrecht Online content
Traveler
JasonHelmbrecht  Online Content
Traveler
Joined: Nov 2000
Posts: 2,796
Cane Garden Bay, Tortola
Originally Posted by Jersey1
Can the test be done via a smart phone or is a laptop necessary. ? Thank you

Al long as you have video capability, it should be ok. Someone recently posted on FB they used their phones.


JasonHelmbrecht
Coconut Breeze Villas
Cane Garden Bay
reservations@coconutbreezevillas.com
www.coconutbreezevillas.com
Re: Emed testing [Re: JasonHelmbrecht] #265781
10/14/2021 12:43 PM
10/14/2021 12:43 PM
Joined: Apr 2010
Posts: 36
Santa Cruz, CA
R
rcevans100 Offline
Traveler
rcevans100  Offline
Traveler
R
Joined: Apr 2010
Posts: 36
Santa Cruz, CA
Just used the emed test in Uk for return to USA. We used our iPhones. Our wait time was less than a minute.
Only issue was moving the phone to capture required info from proctor. Took a little getting used to...but no problem.
Once you got used to the Proctor accent ...easy. Call centre is probably in Philippines.

Will use for our trip to BVI in November.

Bob


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