If they won't refund/credit then why bother cancelling?
If your charter is in a week or 2 things may of changed in the BVI so you cannot enter and so they will have to refund or credit.
So Sleepchef, who are "they" ? Charter company?
I don't think charter owner/company is responsible for assuring your ability to enter the BVI , or your flight being on time.
They ARE responsible for providing the boat outlined in the charter agreement.
Travel insurance policies vary on coverage (loopholes) and should be read carefully.
ANY concessions or exceptions to cancellation policy outlined in the charter contract should be appreciated as a gift.
