Looks like AA changed/streamlined the process I did a couple of weeks ago. Although AA did not cancel my flight but the destination country closed the airports. So I canceled my flight. But I did get notice from AA that my flight was canceled the day BEFORE it was scheduled. I did get a refund to my CC although it was a 2 step process as in cancel the flight, wait a couple of days get back on line to ask for the refund. Never was offered a 20% premium.

Wendell