All right, after three hours lost out of my life on hold, Jet Blue says that they can't or won't do anything for me, other than cancel my reservations, since they were made partly with points. Whatever. Thank god that I was able to put AA FF reservations on hold this morning, for 20,000 K each roundtrip, which is pretty decent, only 3 months out. Buying tickets outright was going to be $180 more per person now than they would have been, had we just booked AA to begin with. So will be going online to confirm and pay for those new FF reservations, probably tomorrow, as I'm worn out..