Inbound found out on the flight to SJU. Outbound after we got to EIS (And I checked right before we left base to head to EIS and they were on time). I worked directly with Cape to save both arrival and departure as Delta was zero assistance and Silver customer service non-existent. I never received compensation. This was in 2022. It likely has improved but I am not going to risk it. Can you fly to MIA and then take an AA flight? When is the trip?