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Hertz SXM #257321
06/05/2021 11:37 AM
06/05/2021 11:37 AM
Joined: Apr 2001
Posts: 367
CT
MamaB Offline OP
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MamaB  Offline OP
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Joined: Apr 2001
Posts: 367
CT
I've checked their website but I can't find if liability insurance is covered in the quote. (It was for our last trip in March). I've tried contacting them via email but I haven't received a response. Any one rented from them recently that can help??

SXM Sponsors
Re: Hertz SXM [Re: MamaB] #257325
06/05/2021 12:17 PM
06/05/2021 12:17 PM
Joined: Oct 2013
Posts: 1,625
United States of America
bdeeley Offline
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bdeeley  Offline
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Joined: Oct 2013
Posts: 1,625
United States of America
Hertz still offers liability insurance on rentals. below is the statement from their site as well as a link to the full FAQ page.


Q. What is the price of 3rd Party Liability Insurance when I rent from Hertz in St. Maarten?
A. We are happy to offer all of our customers complimentary 3rd party liability insurance.

Hertz FAQ page


Be Happy! Simply because you deserve to be. 😁
Re: Hertz SXM [Re: MamaB] #257329
06/05/2021 12:23 PM
06/05/2021 12:23 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
I just used them for 4 weeks this month. Liability is included free in quote.

Re: Hertz SXM [Re: MamaB] #257333
06/05/2021 01:25 PM
06/05/2021 01:25 PM
Joined: Apr 2001
Posts: 367
CT
MamaB Offline OP
Traveler
MamaB  Offline OP
Traveler
Joined: Apr 2001
Posts: 367
CT
Thank you both! Just booked for November!!

Re: Hertz SXM [Re: MamaB] #257350
06/05/2021 04:17 PM
06/05/2021 04:17 PM
Joined: Nov 2013
Posts: 291
South Carolina
D
dvesc Offline
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dvesc  Offline
Traveler
D
Joined: Nov 2013
Posts: 291
South Carolina
Does it matter if you book through hertz.com vs. https://hertz.sxmrentacar.com/?

Re: Hertz SXM [Re: MamaB] #257352
06/05/2021 04:37 PM
06/05/2021 04:37 PM
Joined: Dec 2004
Posts: 5,081
Massachusetts
boucharda Offline
Traveler
boucharda  Offline
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Joined: Dec 2004
Posts: 5,081
Massachusetts
I tried the hertz.com and got nowhere.....worked fine through the SXM site

Re: Hertz SXM [Re: MamaB] #257355
06/05/2021 05:44 PM
06/05/2021 05:44 PM
Joined: Nov 2013
Posts: 291
South Carolina
D
dvesc Offline
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dvesc  Offline
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D
Joined: Nov 2013
Posts: 291
South Carolina
We have a reservation through Hertz.com, so I’m just hoping the free liability isn’t only offered to those booking through the other site.

Re: Hertz SXM [Re: dvesc] #257361
06/05/2021 09:22 PM
06/05/2021 09:22 PM
Joined: Sep 2017
Posts: 246
Toronto, Canada
CanuckTravlr Offline
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CanuckTravlr  Offline
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Joined: Sep 2017
Posts: 246
Toronto, Canada
We have booked in the past both directly with Hertz SXM and also through the main Hertz.com website. In both cases, the third-party liability insurance was included in the price quoted.

Re: Hertz SXM [Re: MamaB] #257370
06/06/2021 02:56 AM
06/06/2021 02:56 AM
Joined: Jul 2011
Posts: 1,989
Westchester /NYC
Colour1 Offline
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Colour1  Offline
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Joined: Jul 2011
Posts: 1,989
Westchester /NYC
Just curious, why not use a local guy??? We use SAX, great service and great rates!!


Sand Gravity, got to love it!
Re: Hertz SXM [Re: MamaB] #257375
06/06/2021 07:13 AM
06/06/2021 07:13 AM
Joined: Nov 2013
Posts: 291
South Carolina
D
dvesc Offline
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dvesc  Offline
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D
Joined: Nov 2013
Posts: 291
South Carolina
We’ve rented from a local company for our previous trips to SXM, but we found a really great price at Hertz. It’s $129 total for a weekly rental. Every other quote we’ve seen is at least twice that, so we’re sticking with Hertz for now. We’re not traveling for several months, though.

Last edited by dvesc; 06/06/2021 07:45 AM.
Re: Hertz SXM [Re: Colour1] #257382
06/06/2021 08:38 AM
06/06/2021 08:38 AM
Joined: Mar 2001
Posts: 17,476
Ohio
ruralcarrier Offline
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ruralcarrier  Offline
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Joined: Mar 2001
Posts: 17,476
Ohio
Originally Posted by Colour1
Just curious, why not use a local guy??? We use SAX, great service and great rates!!

Pretty sure Hertz SXM is locally owned.


J.D.
Re: Hertz SXM [Re: MamaB] #257384
06/06/2021 09:48 AM
06/06/2021 09:48 AM
Joined: Nov 2013
Posts: 291
South Carolina
D
dvesc Offline
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dvesc  Offline
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D
Joined: Nov 2013
Posts: 291
South Carolina
Yes, that’s what I’ve gathered here previously. Regardless, I’m mainly looking for a company that has been positively reviewed here and is affordable. If it was a few dollars difference, I’d most likely just go with one of the two companies we’ve used before. However, $129 is hard to beat, and Hertz seems to be reputable based on what’s been posted by others.

Re: Hertz SXM [Re: Colour1] #257386
06/06/2021 10:28 AM
06/06/2021 10:28 AM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Joined: Mar 2009
Posts: 18,564
Auburn, WA
Originally Posted by Colour1
Just curious, why not use a local guy??? We use SAX, great service and great rates!!

Hertz SXM is locally owned and opperated.

Re: Hertz SXM [Re: Colour1] #257387
06/06/2021 11:08 AM
06/06/2021 11:08 AM
Joined: Sep 2017
Posts: 246
Toronto, Canada
CanuckTravlr Offline
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CanuckTravlr  Offline
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Joined: Sep 2017
Posts: 246
Toronto, Canada
As others have said, Hertz SXM is a locally-owned and operated franchise. In fact, all the car rental agencies on the island are owned and operated by locals. Similar to other places in the world, none of those representing international firms are corporate-owned.

Re: Hertz SXM [Re: MamaB] #257388
06/06/2021 11:13 AM
06/06/2021 11:13 AM
Joined: Feb 2015
Posts: 168
R
RickandJulie Offline
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RickandJulie  Offline
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Joined: Feb 2015
Posts: 168
We're in the same boat. We normally rent from Michael at Unity, but got an unbelievable rate ($15.74 per day) from Hertz as part of our ticketing process with Delta. If it wasn't more than 50% off we would have stayed local. Sorry Michael. We're there in February.

Re: Hertz SXM [Re: RickandJulie] #257391
06/06/2021 11:28 AM
06/06/2021 11:28 AM
Joined: Sep 2017
Posts: 246
Toronto, Canada
CanuckTravlr Offline
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CanuckTravlr  Offline
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Joined: Sep 2017
Posts: 246
Toronto, Canada
Originally Posted by RickandJulie
We're in the same boat. We normally rent from Michael at Unity, but got an unbelievable rate ($15.74 per day) from Hertz as part of our ticketing process with Delta. If it wasn't more than 50% off we would have stayed local. Sorry Michael. We're there in February.


Just to reiterate all the posts above. You ARE staying local. Hertz USA has absolutely NOTHING to do with Hertz SXM, other than receiving a franchise fee from the LOCAL owners of the Hertz SXM operation. I don't understand why this concept is so difficult to grasp? smashpc

Last edited by CanuckTravlr; 06/06/2021 11:29 AM.
Re: Hertz SXM [Re: MamaB] #257392
06/06/2021 11:46 AM
06/06/2021 11:46 AM
Joined: Jan 2018
Posts: 31
Ontario.
B
Billtjw Offline
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Billtjw  Offline
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B
Joined: Jan 2018
Posts: 31
Ontario.
Rented from Hertz for four months great price and service. I have confirmed booking for 2022.

Re: Hertz SXM [Re: Billtjw] #257394
06/06/2021 12:33 PM
06/06/2021 12:33 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
I just returned and paid 673 for 4 weeks with Hertz. Booked a corolla but they gave me an upgrade which was really nice to have. No big deal returning vehicle. They just checked the fuel guage, gave a quick walk around, saw spare tire and I was on my way to the airport in their van. Recieved final bill via email for booked price within hours.

Re: Hertz SXM [Re: MamaB] #257401
06/06/2021 02:14 PM
06/06/2021 02:14 PM
Joined: Mar 2007
Posts: 538
Sugar Land, Tx
I
IslandBoi Offline
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IslandBoi  Offline
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I
Joined: Mar 2007
Posts: 538
Sugar Land, Tx
i’ll add that after using a “local company “ for the past couple of trips, we’re currently reserved with “locally owned” Hertz for our next trip because the rate we’re getting for this trip is waaaay less than anyone else due to a corporate discount code we’re using…i mentioned this when returning our rental last week, and the local company said to contact them and they would consider matching Hertz’s offer…will consider doing so

also, one person’s upgrade is another person’s downgrade…we received an “upgrade” last trip, but for us the larger vehicle was really a downgrade….for the island we much prefer a small hatchback to a larger sedan


[Linked Image]
Re: Hertz SXM [Re: IslandBoi] #257403
06/06/2021 04:26 PM
06/06/2021 04:26 PM
Joined: Feb 2010
Posts: 192
Columbia, SC, USA
DandM29212 Offline
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DandM29212  Offline
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Joined: Feb 2010
Posts: 192
Columbia, SC, USA
Originally Posted by IslandBoi
i’ll add that after using a “local company “ for the past couple of trips, we’re currently reserved with “locally owned” Hertz for our next trip because the rate we’re getting for this trip is waaaay less than anyone else due to a corporate discount code we’re using…i mentioned this when returning our rental last week, and the local company said to contact them and they would consider matching Hertz’s offer…will consider doing so

also, one person’s upgrade is another person’s downgrade…we received an “upgrade” last trip, but for us the larger vehicle was really a downgrade….for the island we much prefer a small hatchback to a larger sedan


Why did you take the "upgrade" if it's not what you wanted?


[Linked Image]
Re: Hertz SXM [Re: DandM29212] #257404
06/06/2021 04:44 PM
06/06/2021 04:44 PM
Joined: Aug 2000
Posts: 82,466
Central Florida!
Carol_Hill Offline
Traveler
Carol_Hill  Offline
Traveler
Joined: Aug 2000
Posts: 82,466
Central Florida!
DandM--Agreed, our guy tried to give us an SUV one time, instead of our standard Corolla and I said "no thanks", as I despise having to crawl UP into a vehicle, and he gave us a standard, beat up Corolla and I was happy! smile


Carol Hill
Re: Hertz SXM [Re: MamaB] #257405
06/06/2021 04:46 PM
06/06/2021 04:46 PM
Joined: Feb 2010
Posts: 192
Columbia, SC, USA
DandM29212 Offline
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DandM29212  Offline
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Joined: Feb 2010
Posts: 192
Columbia, SC, USA
SXMScubaman's posts from years ago convinced us to try Hertz versus a history of using a local supplier who picked you up at the airport. 16-18 trips later, we still have yet to find someone cheaper than Hertz. I got quotes for three cars this trip for our next family trip from HertzSXM, Kenny's, Exclusive, and Sax, for rental periods of 10, 14, and 29 days. After including liability insurance, taxes, and fees, Hertz was lowest by 18%, 32% and 8% for the three vehicles in total.

Personally, I don't see how anyone can rave about other rental companies' rates if they are including liability insurance, let alone a few companies who persist in quoting low rates and then add obscene "taxes and fees" at the end that are simply "mis-truths". As many have said before here, the only way to quote rental cars is one ALL-IN quote including Liability Insurance.

My assumption when someone raves about getting great rates from one supplier versus Hertz, is that they do not get liability insurance, or they don't ask for it as part of their quote and just assume the post-rental invoice add-ons are what they are.


[Linked Image]
Re: Hertz SXM [Re: IslandBoi] #257407
06/06/2021 05:39 PM
06/06/2021 05:39 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
Our upgrade was perfect for us. It was a Nissan Kick. A smaller SUV drove and handled St Maarten roads perfectly. Plenty of power with four people climbing hills and small enough for easy parking.

Re: Hertz SXM [Re: SXMScubaman] #257436
06/07/2021 09:05 AM
06/07/2021 09:05 AM
Joined: Jun 2009
Posts: 4,864
Portland, OR
jazzgal Offline
Traveler
jazzgal  Offline
Traveler
Joined: Jun 2009
Posts: 4,864
Portland, OR
I received a quote of $671 from Hertz for my 30 days. I received a higher quote from Leisure, whom I have used for several years. I don't like the idea of a shuttle from the airport so contacted Leisure, who said they would match Hertz's quote. I am happy with my decision.


[Linked Image]
Re: Hertz SXM [Re: jazzgal] #257444
06/07/2021 09:10 AM
06/07/2021 09:10 AM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
Did they match it including liability?

Re: Hertz SXM [Re: MamaB] #257446
06/07/2021 09:12 AM
06/07/2021 09:12 AM
Joined: Jun 2009
Posts: 4,864
Portland, OR
jazzgal Offline
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jazzgal  Offline
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Joined: Jun 2009
Posts: 4,864
Portland, OR
Yes. $671 all in.


[Linked Image]
Re: Hertz SXM [Re: jazzgal] #257449
06/07/2021 09:13 AM
06/07/2021 09:13 AM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
Traveler
Joined: Mar 2009
Posts: 18,564
Auburn, WA
Good for you.

Re: Hertz SXM [Re: MamaB] #257469
06/07/2021 11:07 AM
06/07/2021 11:07 AM
Joined: Nov 2013
Posts: 291
South Carolina
D
dvesc Offline
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dvesc  Offline
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D
Joined: Nov 2013
Posts: 291
South Carolina
Avoiding the shuttle was very important to us when we rented in December. Now that we're vaccinated, it's not quite as much of a concern. However, it would definitely be nice to just get in the car at the airport again. That's something I would pay extra for, and a good reason to go with one company over another, but I'm not sure it's worth paying $200 more for just a week.

Re: Hertz SXM [Re: MamaB] #257483
06/07/2021 02:14 PM
06/07/2021 02:14 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Joined: Mar 2009
Posts: 18,564
Auburn, WA
Both times arriving and going back to airport we were the only passengers in the shuttle. Wasn't a concern for us as all arriving and departure people had to have tested negative.

Re: Hertz SXM [Re: MamaB] #257484
06/07/2021 02:16 PM
06/07/2021 02:16 PM
Joined: Dec 2004
Posts: 5,081
Massachusetts
boucharda Offline
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boucharda  Offline
Traveler
Joined: Dec 2004
Posts: 5,081
Massachusetts
Yup...same here. Not an issue at all

Re: Hertz SXM [Re: MamaB] #257498
06/07/2021 03:22 PM
06/07/2021 03:22 PM
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
GaKaye Offline
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GaKaye  Offline
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Posts: 13,398
Peaceful Eastern North Carolin...
Rental agencies in SXM are required to carry liability insurance that covers their renters. If you pay an additional fee for liability insurance, you are just paying the agency back for something they're required to have anyway. You are not getting any additional coverage.

Re: Hertz SXM [Re: GaKaye] #257504
06/07/2021 04:16 PM
06/07/2021 04:16 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Joined: Mar 2009
Posts: 18,564
Auburn, WA
So true but many agencies on island add it on to non knowledgeable tourists as an expensive add on.

Re: Hertz SXM [Re: SXMScubaman] #257511
06/07/2021 05:00 PM
06/07/2021 05:00 PM
Joined: Jul 2006
Posts: 13,398
Peaceful Eastern North Carolin...
GaKaye Offline
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GaKaye  Offline
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Posts: 13,398
Peaceful Eastern North Carolin...
Originally Posted by SXMScubaman
So true but many agencies on island add it on to non knowledgeable tourists as an expensive add on.


Which is exactly why I mentioned it here. To state that Hertz includes liability insurance in their quote is misleading, and infers a benefit that doesn't really exist,

Re: Hertz SXM [Re: GaKaye] #257514
06/07/2021 05:31 PM
06/07/2021 05:31 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Joined: Mar 2009
Posts: 18,564
Auburn, WA
Originally Posted by GaKaye
Originally Posted by SXMScubaman
So true but many agencies on island add it on to non knowledgeable tourists as an expensive add on.


Which is exactly why I mentioned it here. To state that Hertz includes liability insurance in their quote is misleading, and infers a benefit that doesn't really exist,

I beg to differ. It just states it's included with rental so people know they have it and not worrying they don't since many unscrupulous agencies charge extra for it and not informing them it's already there.

Re: Hertz SXM [Re: GaKaye] #257534
06/07/2021 06:50 PM
06/07/2021 06:50 PM
Joined: Dec 2004
Posts: 5,081
Massachusetts
boucharda Offline
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boucharda  Offline
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Posts: 5,081
Massachusetts
Originally Posted by GaKaye
Originally Posted by SXMScubaman
So true but many agencies on island add it on to non knowledgeable tourists as an expensive add on.


Which is exactly why I mentioned it here. To state that Hertz includes liability insurance in their quote is misleading, and infers a benefit that doesn't really exist,


Not misleading but being informative as opposed to others who charge for something that is, if fact, probably included. SO you have a choice to assume it is included by what you read here or HAVE it included by the statements in the rental agreement ...your choice

Any agency that has a choice for ADDED liability insurance should be questioned

Last edited by boucharda; 06/07/2021 06:52 PM.
Re: Hertz SXM [Re: boucharda] #257541
06/07/2021 07:10 PM
06/07/2021 07:10 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Joined: Mar 2009
Posts: 18,564
Auburn, WA
"Any agency that has a choice for ADDED liability insurance should be questioned"

Exactly.

Re: Hertz SXM [Re: boucharda] #257551
06/07/2021 08:03 PM
06/07/2021 08:03 PM
Joined: May 2002
Posts: 5,258
Kennys Offline
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Kennys  Offline
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Posts: 5,258
There is nothing for free in this World . Well all have bills to be paid.

Last edited by Kennys; 06/07/2021 08:18 PM.
Re: Hertz SXM [Re: Kennys] #257556
06/07/2021 09:06 PM
06/07/2021 09:06 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
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SXMScubaman  Offline
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Joined: Mar 2009
Posts: 18,564
Auburn, WA
Originally Posted by Kennys
There is nothing for free in this World . Well all have bills to be paid.

Do you include the liability in your original quote or is it an add on option?

Re: Hertz SXM [Re: SXMScubaman] #257557
06/07/2021 09:22 PM
06/07/2021 09:22 PM
Joined: May 2002
Posts: 5,258
Kennys Offline
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Kennys  Offline
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Posts: 5,258
Liability is optional period . To enlighten you , I just helped two of my customers to get reimburse for $ $ 11,000.00 each for two of my stolen cars new cars . Go figure and now the local insurance companies e.g Nagico is no longer offer Comprehensive insurance any more . And I didn't charge them the $ 10.00 per day for the collision , before the the cars were stolen. Thirty years working for myself and before that , at Holiday Car Rental at Mullet Bay Resort. Pure facts.
Some of you Folks keep talking about money , like we out rip people off . Their credit cards company reimbursed them their money and we never take deposit from people with their credit cards . Please don't scratch their car because lol.

Last edited by Kennys; 06/07/2021 09:48 PM.
Re: Hertz SXM [Re: Kennys] #257559
06/07/2021 10:26 PM
06/07/2021 10:26 PM
Joined: Mar 2009
Posts: 18,564
Auburn, WA
SXMScubaman Offline
Traveler
SXMScubaman  Offline
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Joined: Mar 2009
Posts: 18,564
Auburn, WA
So you charge extra for the liability that is required by the agency to provide it to rent a car. Thanks for that clarification.

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