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Be careful submitting password protected files to the portal!
#267766
11/03/2021 08:20 AM
11/03/2021 08:20 AM
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Joined: May 2019
Posts: 161 Southeast of Disorder
Time Will Tell
OP
Traveler
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OP
Traveler
Joined: May 2019
Posts: 161
Southeast of Disorder
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Submitted our test results - the pdf from the Binax test that eMed sends - to the USVI portal, and it came back as RED!
Anyone else have that happen? Is there a different pdf available that doesn’t get kicked back? Just resubmit the same stuff again and see if someone else proves us?
Thanks for any insight!
-Peter
Last edited by Carol_Hill; 11/03/2021 10:37 AM.
Peter s/y Time Will Tell (2019 Lagoon 42) peter@syTimeWillTell.com
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Re: Be careful submitting password protected files to the portal!
[Re: Time Will Tell]
#267769
11/03/2021 08:43 AM
11/03/2021 08:43 AM
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Joined: May 2019
Posts: 161 Southeast of Disorder
Time Will Tell
OP
Traveler
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OP
Traveler
Joined: May 2019
Posts: 161
Southeast of Disorder
|
Thought I sent them an unlocked version - saved the file as a seperate file - but cannot be certain. I’ll do some screenshots and see if that does the trick!
Thanks Jason!
Peter s/y Time Will Tell (2019 Lagoon 42) peter@syTimeWillTell.com
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Re: Be careful submitting password protected files to the portal!
[Re: Time Will Tell]
#267771
11/03/2021 09:12 AM
11/03/2021 09:12 AM
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Joined: Jan 2017
Posts: 735 Panama City Beach, Florida
xrayman67
Traveler
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Traveler
Joined: Jan 2017
Posts: 735
Panama City Beach, Florida
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Submitted our test results - the pdf from the Binax test that eMed sends - to the USVI portal, and it came back as RED!
Anyone else have that happen? Is there a different pdf available that doesn’t get kicked back? Just resubmit the same stuff again and see if someone else proves us?
Thanks for any insight!
-Peter Same thing happened to me last week. Just screenshot the PDF and resubmit. Got approval quickly after that. <30 mins.
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Re: Be careful submitting password protected files to the portal!
[Re: Time Will Tell]
#267803
11/03/2021 02:15 PM
11/03/2021 02:15 PM
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Joined: May 2019
Posts: 161 Southeast of Disorder
Time Will Tell
OP
Traveler
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OP
Traveler
Joined: May 2019
Posts: 161
Southeast of Disorder
|
Resubmitted and everyone got their approval after a few hours - so it must have been that I submitted encoded PDFs. The screenshots worked great. Definitely did not do all that stuff to remove the passwords.
Thanks for all the help!
Guess now I have to go home…!
Peter s/y Time Will Tell (2019 Lagoon 42) peter@syTimeWillTell.com
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