We found the factory and then chased down one of the owners from Rambaud to Cupecoy. We finally caught up with Betty at the Rendez Vous loune where they sell Etna but only in cups. Apparently they are still having problems with their new equipment and will not be in full production for awhile. They may have to have a tech from Italy set up the equipment as the local help seems lost. We are heading back to the factory tomorrow to hopefully buy some.