Thx guys. I use a program called CCleaner to handle those things periodically so those weren't the issues.

Seems that you must register now with the Trusted Traveler Program yourself, by setting up a new profile there, if you had previously set up a new GOES account. They did not automatically migrate you, a major annoyance / inconvenience. Beyond that they tell you to migrate your profile info from GOES to TTP by clicking something which takes you to something else where you can fill things in. Problem: the "something" they ask you to click does not in fact exist. As a reporter, I'm following this up and will write about it. As a taxpayer and a Global Entry cardholder (now renewed but not yet activated thanks to their slight little oversight) I'll tell them exactly what's missing and will hope they will solve it quickly.... Will keep you posted. Fortunately we renewed very early. our old cards don't expire until the end of May....