Heard the same thing from friends on St Maarten with Nagico claim. They can only blame the non reply on the size of the disaster for so long. If you had ignored you insurance payment you bet they would call you back for payment. Now they owe you money and to bad. They try to squeeze people knowing they need the money to settle for less. I hear many getting only a third of the claim if that. How many years of no big losses did they have of now big losses to pay out. They said in the media they have the money to pay everyone...so lets see it. What a joke!