About 4 years ago we had a Bali 43 from Dream Yacht Charters that was brand new. During our week of charter, the door lock broke on the garage door that lowers. We had to use the window to enter and exit. Luckily you only close that at night but still. Also there were problems with the heads clogging, (already clogged when we got it but they didn't check) Stove broke and fridge didn't get cold enough. Ha, it was a real lemon. DYC tried to fix everything first and then offered to bring a Lagoon out to us. Unfortunately, we didn't get that message until the 5 th night. or we would have said yes. DYC and we tried to make it work. In the end, we ended our trip a day early because we were tired of the crap happening. We still had a blast as always down there. DYC refuded us the last night and we went to a hotel. That's why you always go with a reputable company. TMM Charters is our go to company right now! BTW, Yann told me that boat was taken out of their fleet pretty quick. And yes, we have had a few things happen on TMM boats and they always, always stand behind their reputation. Good luck!!