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Has anyone ever experienced a charter where the problems with the boat were so bad, that it cast a shadow over the entire vacation? If so, what did the charter company do about it?

We once chartered a Footloose monohull that we were told had dockside air conditioning. I didn't want to rely on that verbal assurance from the U.S. office, so I even called the base in Road Town to confirm.

Well, both offices were wrong, and that model had no air conditioning. This made for a very frustrating first day, as I was worried about one of our crew who HATES being hot.

The end results were:
  • We took the boat without air.
  • Everyone had a great time.
  • Footloose gave us a credit toward a future charter. I think it was $400, and we did make use of it.

Dan cheers