we experienced something similar to this at a resort near Playa del Carmen, Mexico a few years ago...we knew what we were getting into as the far as the sales pitch/hard sell, but were totally shocked when the saleswoman turned angry and rude when we wouldn't buy a timeshare...claimed we had "wasted her time"...lol...and when a "manager" came over, he just blew off her crappy behavior, and continued with the hard sell...we finally just got out of there...(but we did get the freebies we were promised <img src="http://www.traveltalkonline.com/forums/images/graemlins/Wink.gif" alt="" /> )