I envy your short wait times. I still have one more issue to resolve with Delta. The 4 tickets we purchased with miles + cash have been converted to miles and put into my Skymiles account which is perfect. The 5th member of our group had a ticket purchased with cash. I went through the online cancellation process which appeared to work fine and should have placed an ecredit in my account but that has not yet happened. I'll give it a couple of days to get past the holiday and give them a call if it hasn't shown up by then.