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Booking via internet #205939
10/03/2019 12:45 PM
10/03/2019 12:45 PM
Joined: Sep 2019
Posts: 12
M
Mouse Offline OP
Traveler
Mouse  Offline OP
Traveler
M
Joined: Sep 2019
Posts: 12
First off, you guys rock! This forum is an outstanding source of information!

Question on booking via internet: I have submitted several requests for car rental and other excursions but have had almost no response. Is it standard practice? Is it the season? Do I keep trying with the same or try another company?

Here is an example
Scooby Doo

Says there is no availability ever, does not respond when I contact them, but if I look at Trip Advisor, there are ratings from July/August.

Any insight would be appreciated!

Last edited by Mouse; 10/03/2019 12:47 PM.
SXM Sponsors
Re: Booking via internet [Re: Mouse] #205941
10/03/2019 12:53 PM
10/03/2019 12:53 PM
Joined: Jul 2018
Posts: 142
Rhode Island
E
eightzerobits Online content
Traveler
eightzerobits  Online Content
Traveler
E
Joined: Jul 2018
Posts: 142
Rhode Island
People on SXM seem to take vacation for Sept/Oct, but it seems crazy for a business completely unresponsive leading up to high season.

Re: Booking via internet [Re: Mouse] #205942
10/03/2019 01:15 PM
10/03/2019 01:15 PM
Joined: Mar 2001
Posts: 14,814
Ohio
ruralcarrier Offline
Traveler
ruralcarrier  Offline
Traveler
Joined: Mar 2001
Posts: 14,814
Ohio
Personally, I would communicate via email or by a phone call and not rely on internet booking.


J.D.
Re: Booking via internet [Re: Mouse] #205943
10/03/2019 01:19 PM
10/03/2019 01:19 PM
Joined: Sep 2017
Posts: 43
Wichita, KS
fritzks Offline
Traveler
fritzks  Offline
Traveler
Joined: Sep 2017
Posts: 43
Wichita, KS
Can't say much about the "no response" but a lot of automated booking sites don't look further out than 6 months. Check a hypothetical date sooner and see if you get the same "no availability" response.

Re: Booking via internet [Re: Mouse] #205951
10/03/2019 02:59 PM
10/03/2019 02:59 PM
Joined: Dec 2005
Posts: 441
Rhode Island
Bluesfan Offline
Traveler
Bluesfan  Offline
Traveler
Joined: Dec 2005
Posts: 441
Rhode Island
For several years I have booked Empress through their website. I receive automated confirmation and have never had a problem.

Re: Booking via internet [Re: Mouse] #205957
10/03/2019 05:31 PM
10/03/2019 05:31 PM
Joined: Apr 2001
Posts: 12,615
Brookfield, CT.
pat Offline
Traveler
pat  Offline
Traveler
Joined: Apr 2001
Posts: 12,615
Brookfield, CT.
I’m another who prefers to communicate via email, but I will also suggest you check your spam file to see if any responses ended up there, as they sometimes do.


Respectfully,

pat



"Always keep your words soft and sweet, just in case you have to eat
them."
Re: Booking via internet [Re: Mouse] #205962
10/03/2019 08:10 PM
10/03/2019 08:10 PM
Joined: Apr 2005
Posts: 6,535
Long Island, New York
sxmmartini Offline
Traveler
sxmmartini  Offline
Traveler
Joined: Apr 2005
Posts: 6,535
Long Island, New York
If at first you don't succeed, try, try again. If at first you do succeed, remember the internet is much faster than island time.


"I generally avoid temptation unless I can't resist it." Mae West
Re: Booking via internet [Re: sxmmartini] #205971
10/04/2019 06:40 AM
10/04/2019 06:40 AM
Joined: Jul 2001
Posts: 642
Okemos, Michigan
NumberCruncher Offline
Traveler
NumberCruncher  Offline
Traveler
Joined: Jul 2001
Posts: 642
Okemos, Michigan
My ISP blocks all email from SXM. When they block a email, I get nothing. I use a Gmail account so I can get replies.

Re: Booking via internet [Re: Mouse] #205972
10/04/2019 06:41 AM
10/04/2019 06:41 AM
Joined: Feb 2007
Posts: 3,427
Rhode Island
RonDon Offline
Traveler
RonDon  Offline
Traveler
Joined: Feb 2007
Posts: 3,427
Rhode Island
There are several rental companies listed on this website under TTOL Sponsors, listed at top of the page. We use Kennys and I sent email right from the website listed here and got a reply. Sometimes replies might go to your "junk mail file" so check there.

Re: Booking via internet [Re: Mouse] #206211
10/08/2019 02:55 PM
10/08/2019 02:55 PM
Joined: Sep 2019
Posts: 12
M
Mouse Offline OP
Traveler
Mouse  Offline OP
Traveler
M
Joined: Sep 2019
Posts: 12
All,
Thanks for your responses! Good idea on checking the Junk email folder.

To date, only Hertz has responded to my emails/online enquiries, so we are going with them. I will keep trying some of the activity companies. Luckily there is so much choice, I’m sure we will get a hit somewhere.

We are going over Christmas week, so due to it being high season, I’m trying to jump on bookings early.

Re: Booking via internet [Re: Mouse] #206227
10/09/2019 04:55 AM
10/09/2019 04:55 AM
Joined: Aug 2012
Posts: 214
F
foreversxm Offline
Traveler
foreversxm  Offline
Traveler
F
Joined: Aug 2012
Posts: 214
If its a car or hotel we only book via there own website or call the 800 number , never via third party etc bookings.com Expedia. If we ever have a issue we can go back to them directly without having involve someone else. Much quicker plus you can often get a better rate by going direct as the hotel or car rental pays a pretty big commission. I agree sometimes you find slow response or lack of urgency to reply or answer that darn phone! We have booked already for the winter at Marys Boon and glad we do as already our preferred room was booked and the hotel they said was about 75% sold out for January 2020.

Re: Booking via internet [Re: foreversxm] #206237
10/09/2019 09:51 AM
10/09/2019 09:51 AM
Joined: Mar 2009
Posts: 11,289
Auburn, WA
SXMScubaman Online content
Traveler
SXMScubaman  Online Content
Traveler
Joined: Mar 2009
Posts: 11,289
Auburn, WA
When I have booked online for hotels I have looked at comparative pricing from different 3rd party vendors and then call directly to that hotel and they usually match the price.


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