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AA changes it's story
#146352
10/13/2017 04:43 PM
10/13/2017 04:43 PM
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Joined: Dec 2008
Posts: 2,106 Southport, North Carolina, US
candj
OP
Traveler
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OP
Traveler
Joined: Dec 2008
Posts: 2,106
Southport, North Carolina, US
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I called on October 1st to cancel our flight from November 26th through December 9th. I was told at that time I would get a refund applied back to my credit card. Well it didn't show up so I called today (10/13) and they said they never said they would give a refund. Now they are saying they will give a credit which expires in September. They say I have to call customer relations to get a refund.
Fair winds and following seas! SSN691-May She Ever Prowl The Seas in Defense of Human Freedom! SSN787-Preserving Peace, Prepared for War
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