We used that number and got a person!! She's very sweet - idk yet if she can help us, but at least she's trying. Thank you so much!!
It sounds like you’re having the same issues we had on our last trip in Nov/Dec and possibly you spoke with the same person we talked to. We finally made an entirely new application uploading all the same info and I received my approval almost immediately after the three prior denied attempts.
And for what it’s worth, the trip was worth the effort - mostly made by my computer adept daughter on my behalf. 😊😊
