We've used DYC (and three others) over the last ten years. Personally, we like DYC best (only used them since they moved to Scrub). That's not to say we wouldn't reuse any of the others we have used in the past or use someone we haven't in the future.

IMHO the chartering in BVI is like a mid-level cruise line. Some experiences are great, some good and some not great at all. Like a mid-level cruise line, the traffic through the boats is going to put wear and tear on them. Sometimes, because things break, when you're out on a 1-2 year old boat you'll have a problem. Sometimes, because the maintenance people just completed a great service, a 4-5 year old boat has zero problems. Our expectations in the BVIs, even on "new" boats, is to have at least one problem (and at least two with the dingy).

On DYC we haven't had anything major and they have already responded quickly.