Oops, sorry Pat.....I did "reply"...I KNOW you don't tweet darlin'. <img src="http://www.traveltalkonline.com/forums/images/graemlins/Wink.gif" alt="" />

Was meaning in general, it is the new way to go. Do it live and in real time. People on the ground in SXM aren't the ones with answers....but someone reading or responding from a customer service division somewhere might be....or might be empowered to do things.