I sent cape air a link to this thread so they could see how people felt.

I received an email back with a thank you for bringing the matter to their attention.

I was impressed with the email because they had a lot of information and even dug into our arrival time in sju.

They advised that they are reviewing it at a high operations level.

They concluded with an apology.

Warren S/V Scuba Doo
Lagoon 50 (winner of best crewed yacht under 55 feet at the St. Thomas crewed yacht boat show).

https://www.cyabrochure.com/ebn/2307/pdyrX/6642/4///