If there was a different security line at Orlando, the security people certainly didn't tell me about it and neither Jet Blue gate attendant contended that there was a separate even more speed line somewhere else. Their only response was to call 1800jetblue and get my $10 back. It's not about the money, it's about paying extra for a service they didn't provide and then paying twice for the same bag. I will call them again tomorrow.

As far as how busy the flights were, I actually flew on a Friday and a Wednesday and all flights were basically full, although it was Heineken Regatta weekend. Security in Orlando is always a zoo, it doesn't matter when you fly. As far as Jet Blue planes, they definitely have nicer planes than AA, but their website is a nightmare.


Carol Hill