We had booked our December rental with the local Hertz agency last July and our January rental through the .com site in March, the locally booked rental went up about 25 percent while the .com rental more than doubled. We were notified by email shortly before our first trip. They did discount the locally booked rental to close to the original quote but the discount offered for the .com rental was still far more than the quote. They also indicated that the small car I had booked was not in their inventory, when I did pick up the car however I ended up with a Yaris😡.

Very poor business practice IMO, we will be looking elsewhere now as a matter of principle. Have used them for years, 7 times in fact after Irma and during Covid when there were few people coming. Nice way to treat a loyal customer.