I was successful early and able to get my March flights changed to another date and another destination with no fee and no penalty via a PHONE CALL.

What I couldn't get done that way was having FF miles for a different trip returned to my account w/o the reinstatement charge. Ultimately I used the AA Advantage customer service email form and it was done in less than 24 hours and the miles were back in my account. <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" /> <img src="http://www.traveltalkonline.com/forums/images/graemlins/handshake.gif" alt="" />