And here is their response, make up your own mind. Initially I was told entertainment was "3 to 4 days a week", the response today indicated otherwise. I questioned multiple times about the discrepancy of entertainment being daily or just 3 to 4 days a week and never really got clarification. While the exchange was cordial, I sensed they did not appreciate being questioned. I appreciate them responding.


Hello. Our manager answered to you about the 5% charge. Are you expecting us to answer individually on the chat ?

We have entertainment all the time, we charge all the time the 5% . Hope this clarifies.
Thank you.

My response: Thank you but in the first response it was indicated entertainment was "3 or 4 days/nights a week".

Exactly true.We have an entertainment budget who is cover by this 5 procent.
Some people are payed monthly other only in weekend

We always advertise our entertainment schedule. And like I said before, the days of entertainment are NOT contacted with the days of 5% charge. We charge every day and we have every day happy customers not bother about this topic.