I'm kind of confused....OK, so someone had a "less than stellar" experience at Dreams and posted it. Happens on this forum all the time but seems like a lot of people would rather not hear about an issue at this particular establishment, albeit an apparently isolated one. I am planning on visiting Dreams on my upcoming trip in January and given the push-back from a couple of postings I'm not sure I care to share my experience, positive or negative. I don't think I've ever seen anyone post on here that you "should voice your concerns with management before going public" and, in fact, I thought that was what this forum was all about.