"Service standards, parts availability, repair times, all have to be set low"

As a boat owner in "da ilons" there are plenty of good mechanics, between SST, BVI, SJU, and SXM, parts are plentiful. You can get most anything overnighted. Depending on the location, water heater is an easy install. Since there were 2 and neither worked, I would assume they were turned off. Some of you think it's fine to take cold showers, not me. Here is a 11 gallon water heater, so cost should not have been an issue.

http://www.westmarine.com/buy/west-marin...111?recordNum=2