i personally went to the catamaran company office Saturday morning before departure to grieve about having no hot water. We stayed in touch with them the first three days of the trip and after that....nothing . We were quickly spending our vacation trying to resolve issues that were not in their priority.

I emailed the catamaran company when I began this thread and received a phone call for our version of the trip issues. I was told they would speak with the captain and call me back within a week. Well it's been a month now and all I've heard is crickets......not surprising.

For those asking, we provisioned the boat ourselves. It was our food to eat any dang time we pleased. No one was drunk in the galley and only once did anyone enter the galley while he cook was preparing meals. And that was to open a bottle of wine for dinner.