Jason-

I can assure you I have read the contract many times over the years. I understand, appreciate, and respect how you feel. Your comments about "honesty" and "commitment" are off base but again that is certainly your opinion...nothing more and nothing less.

We can agree to disagree.

As I said I am on the other end (your end) of this with my rental property in the US and at the end of the day guests could do a credit card dispute with me as they have done in other homes. I have already told them all at the very beginning if they cant get to my place due to Covid, I am going to refund all monies and not hold them to the technical terms of their contract because IMHO I cant deliver on my end because they signed on to a specific week in their contract with me. If they do a dispute which is certainly within their rights I have no issue with them.

I have taken the credit instead of refund or dispute for other parts of this trip down there...just not here