Hi, Terry,
Don’t know how you got so lucky in getting through - I must have called a dozen times today and the shortest wait time was 196 minutes.
I’m not buying the excuse the flights were totally booked. A week or so ago they didn’t have twenty seats booked on either flight. Call me skeptical…….
I don't believe it either.
I just got off the phone with another person and he said everything is fine and checked with his supervisor-----